emilianocimino Posted April 22, 2013 Share Posted April 22, 2013 Hi everyone , I have a problem with PrestaShop 1.5.4. When I create a product , I can't load It on my website , just a blank page appears. The prodcut description is not what I put on the product creation , It just appears " // // ]]>". Any solutions ? Thanks ! Link to comment Share on other sites More sharing options...
benjamin utterback Posted April 22, 2013 Share Posted April 22, 2013 Hi and welcome to the forum! How did you install PrestaShop? Do you have a URL? 1 Link to comment Share on other sites More sharing options...
emilianocimino Posted April 22, 2013 Author Share Posted April 22, 2013 Hi and welcome to the forum! How did you install PrestaShop? Do you have a URL? Hello ! I've installed It with simplescripts on my hosting cPanel. Sure , my site is : www.dragon871.com For example , if you see the featured product , the description is not right and if you click on It just a blank page appears. Thank you , Emiliano. Link to comment Share on other sites More sharing options...
benjamin utterback Posted April 22, 2013 Share Posted April 22, 2013 Hi Emiliano, If you have a good backup, then In your Preferences>SEO and URL, toggle on "Automatically Redirect to Canonical URL " and enable it. Link to comment Share on other sites More sharing options...
emilianocimino Posted April 22, 2013 Author Share Posted April 22, 2013 Hi Emiliano, If you have a good backup, then In your Preferences>SEO and URL, toggle on "Automatically Redirect to Canonical URL " and enable it. It's already enabled :\ Link to comment Share on other sites More sharing options...
benjamin utterback Posted April 22, 2013 Share Posted April 22, 2013 HI, could you toggle that option and let me know if anything changes. Link to comment Share on other sites More sharing options...
emilianocimino Posted April 23, 2013 Author Share Posted April 23, 2013 HI, could you toggle that option and let me know if anything changes. Tryied that , but nothing changes. Link to comment Share on other sites More sharing options...
benjamin utterback Posted April 23, 2013 Share Posted April 23, 2013 Hi, do you know how to turn on Error reporting? http://www.prestashop.com/forums/topic/224525-how-to-get-debug-information-for-500-error-or-blank-page/ Link to comment Share on other sites More sharing options...
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