Jump to content

Orders history


Recommended Posts

  • 2 weeks later...
  • 4 months later...

Still the problem exists and more on, we had to send copy of the invoices to paypal and since we have this system not working we could not and our account with a lot of money on it is LOCKED. Please developers, pay attention to this most often problem - it causes money loose!
The question is: why atfer some time it just stops working all of a sudden!?
It was working and after 1 week it stopped - nobody altered any data on the web site and SQL.
New customers registration is ok but after they purchase we only get email from paypal.

Link to comment
Share on other sites

The Version is 1.2.4.0
All the modules from the package, including paypal, installed 1 addtional module - Prestaworks Newsletter, but after the installation the Order numbers was working ok.
Hosting - godaddy.com
Payment module - paypal.
phpsend function is used for mail dispatch, SMTP relays - 250.
Webform messages work good.
When we place an order it goes smooth, no problem.
the verification page opens blank, so i assume it works too.

Link to comment
Share on other sites

This is quite odd, the verification page should redirect you to another page no matter what.

I would try to see if the notify URL gets called by paypal, try to add a line to send you an email when that file is called.
in the paypal module directory add the following line to the to of the file (inside the php tags though)

mail("[email protected]","Paypal reply",print_r($_POST,true));



This will send you an email with the variables paypal sends to your server, if you don't get an email, than we'll know there is some sort of configuration problem, if you get an email, then the problem is probably somewhere in your prestashop files.

Can you provide your shop's URL?

Link to comment
Share on other sites

Thank you very much for your help.

Shop URL is http://iden-unlocker.com
I could not understand where to put the line with sendmail, to verification or to paypal.php? Can you please clarify this?

Can the problem be with the shop currency? Although when we receive a payment from the US which is shop default the mail also does not come.
I ask this because it was working 1 month, then it stopped all of a sudden, i have installed 1.2.4.0 version and it continued to work and then now again it halted, so i think i should install the new version. But i am quite sure it will halt again.

Link to comment
Share on other sites

×
×
  • Create New...