Paypal module 3.4.7. - L_ERRORCODE0 -> 10445

[Kriter.io]

Hi Guys,

 

Since a couple of months when a customer try to pay on my store using his/her credit card, but the do not have a paypal account, clicking on the link for who does not have a paypal account....they insert all their data and credit card data, but as soon as paypal start processing the payment, afer few seconds, paypal redirect the customer to the store and the following message comes out:

 

Please try to contact the merchant:

• PayPal response:
  
• TIMESTAMP -> 2013-04-20T08:38:45Z
  
• L_ERRORCODE0 -> 10445
  
• L_SHORTMESSAGE0 -> This transaction cannot be processed at this time. Please try again later.
  
• L_LONGMESSAGE0 -> This transaction cannot be processed at this time. Please try again later.
  
• L_SEVERITYCODE0 -> Error
  

 

I've eveyrthing updated but i really do not know how to solve it.

 

Can anybody help me about it?

[bellini13]

This PayPal page says to contact their technical support

 

https://developer.paypal.com/webapps/developer/docs/classic/api/errorcodes/

Inform the customer an error occurred and to retry the transaction. Offer the customer a quick link to restart the Express Checkout flow and redirect the customer back to PayPal. If the issue continues, contact Merchant Technical Support at https://www.paypal.com/mts

[biancobragga]

I recently had the same problem

 

I found the solution here: http://stackoverflow.com/questions/18294916/paypal-express-checkout-error-10445this-transaction-cannot-be-processed-at-thi

This wan't really a problem, after testing again the Paypal transaction worked correctly.

 

hugofcampos gave this answer:

 

"I was having the same problem and, after several hours reading docs, I,ve found that it was caused by the price used to test. We were using a too low price, what means that Paypal could not apply its taxes (without the taxes become higher than price itself).

So, I recommend you to find out what is the taxes to your region and choose a test price (or the final price) higher than taxes. It could solve that mess."

Edited July 1, 2016 by biancobragga (see edit history)