[help needed] csv import of images URL error

[danmant]

Hi

I have problems in 1.5.4.0 with csv importing url's to existing images. I can create the products with all the different features like price, meta_description etc. but not the images.

 

All the pictures are uploaded to /images and I have tried different variations of the URL in the csv file, but nothing works. Changing the CHMOD does not work either.

 

The webhost (Unoeuro) have safe_mode on, but they claim that it is configured so as if the safe_mode was off. The allow_url_foben is on.

 

The error message is: cannot copy the image http://www.billigbyg...s/044020006.jpg (the image exist)

 

I do not have access to php.ini only .htaccess

 

I appreciate any help.

Thank you in advance

[Carlsen]

Hi,

 

I have had similar issues in the past. I remember pulling the images from another server fixed the problem.

Try using this image URL and see if it works: http://www.shopint.d...con-114x114.png

 

The image exist error could indicate that Prestashop does not have permission to overwrite the images.

Have you CHMOD'ed all the files in the img dir? And have you done 775 or 777?

You could try 777 and see if that makes a difference, however you should stick with 775 when going live.

Edited April 20, 2013 by Carlsen (see edit history)

[danmant]

Hi,

 

I have had similar issues in the past. I remember pulling the images from another server fixed the problem.

Try using this image URL and see if it works: http://www.shopint.d...con-114x114.png

 

The image exist error could indicate that Prestashop does not have permission to overwrite the images.

Have you CHMOD'ed all the files in the img dir? And have you done 775 or 777?

You could try 777 and see if that makes a difference, however you should stick with 775 when going live.

 

Hi

Thank you for your help.

Unfornunately it still doesen't work. I have changed the CHMOD's to 777 and tried the URL you provided, but with the same result.

 

I have noticed that, if the error is concerning saving the image, it's the URL that is wrong. But I can't figure out what the problem is, when the error is concerning copying the image?

 

You wrote image exist error, so I have just tried to delete existing images in the csv import, but with the same result.

[danmant]

Here is my configuration:

 

 

Server information

 

Server information: Linux #1 SMP Thu Dec 6 07:12:24 EST 2012 x86_64

Server software version: Apache

PHP version: 5.3.19

Memory limit: 128M

Max execution time: 30

Database information

 

MySQL version: 5.5.23

MySQL engine: MyISAM

Tables prefix: bb_

Store information

 

PrestaShop version: 1.5.4.0

Shop URL: http://billigbyggemarked.dk/

Current theme in use: default

Mail configuration

 

Mail method: You are using the PHP mail function.

Your information

 

Your web browser: Mozilla/5.0 (Windows NT 6.1; WOW64) AppleWebKit/537.31 (KHTML, like Gecko) Chrome/26.0.1410.64 Safari/537.31

Check your configuration

Required parameters: Please fix the following error(s)

• 
  

Optional parameters: OK

 

I do not know what the Required Parameters are?