3catcookies Posted April 17, 2013 Share Posted April 17, 2013 (edited) i can not access the email tab under advanced parameters in back office. when i click on the email tab, it is stuck in a white screen....does anyone know what's the problem. i am using prestashop 1.5.4 and godaddy hosting, BTW. thanks in advance. Edited April 24, 2013 by 3catcookies (see edit history) Link to comment Share on other sites More sharing options...
NemoPS Posted April 17, 2013 Share Posted April 17, 2013 Turn on errors as describe in my signature, then post it here Link to comment Share on other sites More sharing options...
3catcookies Posted April 17, 2013 Author Share Posted April 17, 2013 Turn on errors as describe in my signature, then post it here Hi Nemo1, thank you!：） the error shows: HTTP Error 500 (Internal Server Error): An unexpected condition was encountered while the server was attempting to fulfill the request. do you have any idea what's going on here? thx~~~ Link to comment Share on other sites More sharing options...
NemoPS Posted April 17, 2013 Share Posted April 17, 2013 Really weird, nothing but an error 500? It should at least show you a prestashop exception error. Try replacing controllers/admin/adminEmailsController.php with a new one you get from the original zip file. Also, do you have any email related module installed? DId you install anything before getting the error? Link to comment Share on other sites More sharing options...
3catcookies Posted April 17, 2013 Author Share Posted April 17, 2013 Really weird, nothing but an error 500? It should at least show you a prestashop exception error. Try replacing controllers/admin/adminEmailsController.php with a new one you get from the original zip file. Also, do you have any email related module installed? DId you install anything before getting the error? I have replaced adminEmailsController.php with the original file. It didn't work.... As for email related modules, i only installed the mail alerts module, and i have disabled it after this problem occurred:( Link to comment Share on other sites More sharing options...
3catcookies Posted April 24, 2013 Author Share Posted April 24, 2013 Problem solved! I have enabled error display which showed: Parse error: syntax error, unexpected end of file in /Applications/MAMP/htdocs/prestashop/tools/swift/Swift/Message/EmbeddedFile.php on line 44 I checked EmbeddedFile. It turned out that codes in this file were not complete. I assume there was something wrong during FTP uploading process. I re-uploaded this EmbeddedFile. Problem solved! Link to comment Share on other sites More sharing options...
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