prestacanada Posted April 15, 2013 Share Posted April 15, 2013 The shipping dimensions under the product options is a little confusing. The interface allows for entering the width, depth and height. The problem is that it never defines the width and depth. This is the PrestaShop documentation snippet: The "Shipping" tab on the left enables you to give some precious details about your product's package: Width, Height, Depth & Weight. You should strive to fill each field, because knowing the exact size and weight of a package is not only useful to you, but PrestaShop can also direct specific sizes/weights to specific carriers automatically, based on these settings. Once PrestaShop (or the customer) has selected a carrier, the order's final price will appear to the customer. My shipping company defines the dimensions as follows: Length: Longest side of your item Width: Depth of your item Height: Thickness of your item How do the PrestaShop width and depth map into my shipping company's length and width? Link to comment Share on other sites More sharing options...
Recommended Posts