unclepack Posted December 17, 2007 Share Posted December 17, 2007 Hi, I'm having a few difficulties installing prestashop. Im using 0.9.1 because I could not get past step 3 of the install with 0.9 - i believe for the same reason as this post... http://www.prestashop.com/forum/index.php/topic,173.0.html However, i now have a problem getting past step 4. I have tried various settings and when I click on next the browser hangs (firefox and ie) and it doesnt do anything else. If i set up my smtp manually in step 3 and successfully send an email, instead of the browser hanging (as above) - i get an error message saying smtp parameters are incorrect - but i have already received an email in the previous step. My guess is im talking about 2 separate issues here - have you come across this problem before? Also, once the browser has hung on step 4 i am able to view the prestashop user interface and mess around with the cart etc but I am not able to log into the admin interface - seems my user has not been created as I cannot log in. My environment : Windows 2003 Server PHP 5.2.1 Apache 2.2 MySQL 5.0.45-community-nt Any info you have would be greatly appreciated Link to comment Share on other sites More sharing options...
bestm80eva Posted December 17, 2007 Share Posted December 17, 2007 the fix that i used was to install 8.5 then upgrade to 9 and then 9.1 Dean Link to comment Share on other sites More sharing options...
aravot Posted December 18, 2007 Share Posted December 18, 2007 I have the same issue as 'unclepack' have not tried 'bestm80eva' solution because couldn't find v8.5 I am using WampServer 2.0, tried FireFox 2.0.0.11, IE7 and Opera 9.24 same result installation halts on step 4 WampServer on Windows XP SP2 Using 0.9.1 RC1 Apache 2.2.6 MySQL 5.0.45 PHP 5.2.5 Link to comment Share on other sites More sharing options...
Peter Wilson Posted December 20, 2007 Share Posted December 20, 2007 We are having trouble reproducing this error. :- Can you post more details about what happens/is displayed/etc. to help us figure out this problem? In the meantime, if you would like to try the 0.8.5 > 0.9 > 0.9.1 (soon 0.9.2) workaround, please contact us directly for the needed build files. Link to comment Share on other sites More sharing options...
aravot Posted December 21, 2007 Share Posted December 21, 2007 I tried installing version 0.9.1 RC1 but same result, installation halts on step 4, i.e. when I click next button nothing happens. I was able to install v0.9 than update to v0.9.1 RC1 Link to comment Share on other sites More sharing options...
jerome Posted December 22, 2007 Share Posted December 22, 2007 I'm having the same problem. 1. first error detected (for me only maybe), a warning when sending a mail that leads to a js error. (Used my own SMTP instead of my ISP's) see atached file to see where this error occurs. workaround => @mail 2. Step N° 4 "hangs" Return from model.php : <shopConfig> <field id="infosShop" result="ok" error="" /> <field id="infosFirstname" result="ok" error="" /> <field id="infosName" result="ok" error="" /> <field id="infosEmail" result="ok" error="" /> <field id="infosPassword" result="ok" error="" /> <field id="infosLanguages" result="ok" error="" /> <field id="infosNotification" result="ok" error="" /> <field id="infosInsertSQL" result="fail" error="11" /> </shopConfig> The error is in file checkShopInfos.php $sqlParams[] = 'INSERT INTO '._DB_PREFIX_.'contact (id_contact, email) VALUES (NULL, ''.pSQL($_POST['infosEmail']).''), (NULL, ''.pSQL($_POST['infosEmail']).'')'; SQL Server returns an error : Field 'position' doesn't have a default value. Set default value to 0 to the field position in table contact. I suppose this wont cause any real trouble ? Everything works fine. A simple install log file would be extremely usefull. Link to comment Share on other sites More sharing options...
Matthieu Biart Posted December 23, 2007 Share Posted December 23, 2007 Hi everybody ! Thanks a lot for this fix Jerome. Edit : It already help two people on the french side. Assign a default value 0 to the contact position won't be a problem. And be sure we'll fix the installer for the next release Link to comment Share on other sites More sharing options...
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