fpaul Posted April 15, 2013 Share Posted April 15, 2013 I installed Prestashop and see below message on top of the page. The following module(s) could not be loaded:: followup (class missing in /modules/followup/followup.php) Can anyone please advise on how can I repair this error ? Thanks and regards, Fred Link to comment Share on other sites More sharing options...
NemoPS Posted April 15, 2013 Share Posted April 15, 2013 It can be 2 things: The followup module is missing the core file OR The followup module has an error. Likely this one. Is that an out of the box version? Final or dev version? Link to comment Share on other sites More sharing options...
fpaul Posted April 15, 2013 Author Share Posted April 15, 2013 Hi, Thanks for your response. If the followup module is missing or corrupted, is there any possibilities to install or repair this module ? Yesterday I downloaded and installed Prestashop 1.5.4.0 for my new shop. I was uploading images and above message started appearing on top of the page. Regards, Fred Link to comment Share on other sites More sharing options...
NemoPS Posted April 15, 2013 Share Posted April 15, 2013 Really weird, try to get a new zip file from Prestashop, grab the "followup" folder you find in "modules" and drop it in your modules folder. see what happens. Did you install any third party module? 1 Link to comment Share on other sites More sharing options...
fpaul Posted April 15, 2013 Author Share Posted April 15, 2013 I did exactly what you said. Downloaded a new zip file from Prestashop and replaced 'followup' folder through ftp. Now I don't see the above error message. Great stuff! Thank you very much for your help. Earlier I was able to see only 61 modules and now I could see a total of 105 modules. No, I didn't install any third party module. Link to comment Share on other sites More sharing options...
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