independmint Posted April 13, 2013 Share Posted April 13, 2013 I got this from a prospective customer: Hi, I tried to order one of those autographed cards and this message pops up. Please try to contact the merchant: PayPal response: TIMESTAMP -> 2013-04-13T15:18:59Z L_ERRORCODE0 -> 10729 L_SHORTMESSAGE0 -> Shipping Address State Empty L_LONGMESSAGE0 -> The field Shipping Address State is required L_SEVERITYCODE0 -> Error It came up after confirming the paypal info. It might explain why very few have sold. *********************************** My site is: http://www.independmint.com/store/ Can someone help me with this? Thanks! Link to comment Share on other sites More sharing options...
Goldmaverick Posted April 18, 2013 Share Posted April 18, 2013 I have this same issue and have looked everywhere. Help! Link to comment Share on other sites More sharing options...
Goldmaverick Posted April 26, 2013 Share Posted April 26, 2013 I got this from a prospective customer: Hi, I tried to order one of those autographed cards and this message pops up. Please try to contact the merchant: PayPal response: TIMESTAMP -> 2013-04-13T15:18:59Z L_ERRORCODE0 -> 10729 L_SHORTMESSAGE0 -> Shipping Address State Empty L_LONGMESSAGE0 -> The field Shipping Address State is required L_SEVERITYCODE0 -> Error It came up after confirming the paypal info. It might explain why very few have sold. *********************************** My site is: http://www.independmint.com/store/ Can someone help me with this? Thanks! It took me 2 weeks but I solved it! I made a video of my diagnosis and successful result. http://www.youtube.com/watch?v=gNl05QCuooU Link to comment Share on other sites More sharing options...
vinatec Posted April 26, 2013 Share Posted April 26, 2013 VERY interesting. Will look into your solution later, as I only have crappy speakers at work and I can't hear your voice over the background music:( So you say, the API details we get when using the button inside the PP module configuration are not the correct ones ? But those given from the PP website and then take those from option 2? Does that solve the State error when using express checkout button as well? thanks for sharing your solution and your video! Link to comment Share on other sites More sharing options...
Goldmaverick Posted April 26, 2013 Share Posted April 26, 2013 VERY interesting. Will look into your solution later, as I only have crappy speakers at work and I can't hear your voice over the background music:( So you say, the API details we get when using the button inside the PP module configuration are not the correct ones ? But those given from the PP website and then take those from option 2? Does that solve the State error when using express checkout button as well? thanks for sharing your solution and your video! Yes, if you obtain new API credentials from paypal, that should solve the issue. 1 Link to comment Share on other sites More sharing options...
mojtabam Posted May 21, 2014 Share Posted May 21, 2014 (edited) I am using prestashop 1.5.4.1 and paypal module 3.5.0. I have tried to buy a test product with express checkout but I got this error: Please try to contact the merchant: PayPal response: TIMESTAMP -> 2014-05-21T15:45:53Z L_ERRORCODE0 -> 10729 L_SHORTMESSAGE0 -> Shipping Address State Empty L_LONGMESSAGE0 -> The field Shipping Address State is required L_SEVERITYCODE0 -> Error http://www.kado2iran.com If you search test, a test product is there with price of 0.1 CAD. I really appreciate if you could do a test and help me to solve this problem. Thank you very much in advance. -------------------------------------------------------------------------- Sadly, I just disabled express check out. At least my customers can pay me now! Edited May 22, 2014 by mojtabam (see edit history) Link to comment Share on other sites More sharing options...
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