sgilbert Posted April 13, 2013 Share Posted April 13, 2013 Can you please help? I am using the latest version of Prestashop 1.5.4.0. I have numerous problems setting up category, sub category and product import using csv import. The entire category shows in one list, products have no images, I have completed a fresh install still have no joy. The csv file I use has been customised to the Prestashop template, products csv is the same as the template, still I cannot make it work, tried altering the csv file. All the images are on the server, www.xxxxx.co.uk/img/p/images/xxxx.jpg,(not sure if this is the correct place) images being where I have placed the jpg`s Sometimes they show as a "?" mark, tried re generating images and htaccess file. Is there a working csv file I could look at, I might be able to see where I am going wrong. I have been trying for months, tried contacting Prestashop they do not reply to any emails. Can you please help? Kind Regards Steve. Link to comment Share on other sites More sharing options...
PascalVG Posted April 13, 2013 Share Posted April 13, 2013 About the images, maybe this thread helps. Read through it fully, before trying. There are some useful tips in the comments... http://www.prestashop.com/forums/topic/35408-solved-csv-import-images/ Also they mention there is a bug in 1.5.3.1. Not sure if they fixed it in 1.5.4.0. The fix is here: http://forge.prestashop.com/browse/PSCFV-6433 My 2 cents, Pascal Link to comment Share on other sites More sharing options...
sgilbert Posted April 13, 2013 Author Share Posted April 13, 2013 Thank You Pascal, I will have a look and let you know if this works. Steve Link to comment Share on other sites More sharing options...
sgilbert Posted April 14, 2013 Author Share Posted April 14, 2013 The bug in the earlier version, http://forge.prestashop.com/browse/PSCFV-6433 has been addressed in the latest version 1.5.4.0 The images do not appear to be linked to anything, sometimes they show as a “?” mark on the web site, other times the image box has “No Image” displayed. Is there a csv file available showing all the headings for Category, Sub category and products, maybe if I look at a working csv I can see where I am going wrong. I currently use the sample file provided within Prestashop, I am not sure, I think something is missing. Regards Steve Link to comment Share on other sites More sharing options...
preserver Posted May 20, 2013 Share Posted May 20, 2013 Hi, I replaced the AdminImportController file for version 1.5.3 because the categories weren't working properly. Now my product images aren't loading. I am using the same format for the url as for the category images, and those loaded just fine. I just have the url of where the image is saved in a directory and sub directory within the public_html directory. I even tried using the same url as was working fine as a category image (that I uploaded with a csv), but only the same old 'no image avialalble' link showed up. So, using the same format for the link ( www.mysite.com/folder/subfolder/filename.JPG ), what worked as a category image would not load as a product image. All the rest of the product info uploaded alright. PLEASE someone tell me what I need to do to get the product images to load on version 1.5.3. I tried all kinds of variations of the link format, but nothing worked. ... " all lower case. I just don't get why the image loads fine as a category image, but not as a product image. It's baffling! Is it possible the AdminImportController fix I downloaded did not fix everything and I need to swap out another one? If so, is this fixed in 1.5.4? Link to comment Share on other sites More sharing options...
sgilbert Posted May 20, 2013 Author Share Posted May 20, 2013 Hi Preserver, I have tried all different ways to make my site work, I still have the same problem as you, images will not show, sometimes the picture square shows as a “?” mark, other times says “image not available” Looking at the amount of websites that run Prestashop, there must be an easy solution, something we are missing. Sorry I cannot be more helpful, if I find a fix I will let you know. Regards, Steve. Link to comment Share on other sites More sharing options...
preserver Posted May 20, 2013 Share Posted May 20, 2013 Hi all, I want to try this fix, but I don't know how. I checked out the forge, which references the fix on Github, but I don't know how to do it with just the code. I am new to this. The only reason I was able to get the AdminImportController file fixed was because someone posted a link to a whole file to swap. I tried working with the code before with no success. If you have used this code/ fix or know how to implement a Github fix in general, please tell me how. Thank you! Link to comment Share on other sites More sharing options...
preserver Posted May 20, 2013 Share Posted May 20, 2013 I think I need to use the fix referenced on the link to the forge by PascalVG, but I don't know how. Could someone please tell me how to use it? I don't know how to fix code. I did add a different AdminImportController file that got categories to upload properly, but I did that with a copy of the file, not the actual code. I just don't know how to implement the fix, and I think I need it to work. I also tried uploading a different AdminImport.php file into the root directory/controllers/admin. It is Jakcrabbit's fix on this thread: http://www.prestashop.com/forums/topic/35408-solved-csv-import-images/ It didn't get the product images to upload properly, but I also didn't delete the replaced AdminImportController file or the original version I still have on the server saved as AdminImportController-backup. I'm not sure if this is even the same fix referenced by Pascal or not. So, whatever the right fix for product images is, would someone please tell me how to implement it? Thank you in advance. Link to comment Share on other sites More sharing options...
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