goutfits Posted April 12, 2013 Share Posted April 12, 2013 Hi people, I was just working with my shop adding products and stuffs.. I had to relogin for some reasons and after relogin even my auto-saved password doesn't work, Also, I tried to reset password it says, " There is 1 error An error occurred during your password change." Even If I assume the shop is hacked some how, is there any recover process if I have all the necessary logins of hosting where I can edit users and passwords? Link to comment Share on other sites More sharing options...
Carlsen Posted April 20, 2013 Share Posted April 20, 2013 (edited) Hi, Upload the attached file to your website and access it. It should reset your password. Remember to delete the file afterwards. Edited April 22, 2013 by Carlsen (see edit history) Link to comment Share on other sites More sharing options...
Tung at RockPOS.com Posted April 20, 2013 Share Posted April 20, 2013 Carlsen, I can not download the file, it's strange. Anyway, I am interested in your script. Can you upload it to a free storage, so we can download it? Thanks in advanced Link to comment Share on other sites More sharing options...
wahyuratnawati2011 Posted April 21, 2013 Share Posted April 21, 2013 if you want to do the editing,, get used to back up the database first you.If had an error .. you can import back your data base.http://audiobsdserpong.com Link to comment Share on other sites More sharing options...
vekia Posted April 21, 2013 Share Posted April 21, 2013 Hi, Upload the attached file to your website and access it. It should reset your password. Remember to delete the file afterwards. your file doesnt exist, please upload it once again Link to comment Share on other sites More sharing options...
Carlsen Posted April 22, 2013 Share Posted April 22, 2013 (edited) Hi again, Try this: Edited April 22, 2013 by Carlsen (see edit history) Link to comment Share on other sites More sharing options...
Tung at RockPOS.com Posted April 22, 2013 Share Posted April 22, 2013 Carlsen, I can not download it, maybe I am a newbie? See below: http://take.ms/Wxz5Cb Thanks! Link to comment Share on other sites More sharing options...
Tmotion Posted April 28, 2013 Share Posted April 28, 2013 I have almost the same problem and decide not to open my own topic. My site is working more that an year but few days ago manager call me and report that she can't access back-office. I tried all users logon and pass but non of then work. Even more - when I try to create new account in front-office I get same error - user does not exist or password is incorrect. I try to reset password through database and it does not work. What else should I do? Link to comment Share on other sites More sharing options...
Carlsen Posted April 30, 2013 Share Posted April 30, 2013 (edited) Hi again, File is now available here: http://www.shopint.d...et-password.zip If you cannot gain access to it, write me a private message. I have not made the file my self, it is from gonebdg from http://webindoshop.com Edited April 30, 2013 by Carlsen (see edit history) Link to comment Share on other sites More sharing options...
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