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Uploaded a new module (unverified) , now, Back Office > Modules > Modules >internal server error 500


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In Short !

 

Was looking for a live chat , free addon.

 

got a website with open source live chat system ,

 

downloaded it ,

 

uploaded to prestashop module section ,

 

at the moment i uploaded ,

 

my modules page started showing > internal server error 500

 

not only modules , even few more back end pages started to show the error...

 

i knew it 100 % , the cause for this error was the software i uploaded .

 

help me pals... how to get my site back ...?

 

<3 :mellow: !!

 

also if possible , tell me how to fix this error without re-installing the whole package.. :lol:

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Warning: require_once(../libs/common.php) [function.require-once]: failed to open stream: No such file or directory in/home/senthami/public_html/bigmount.in/modules/operator/operator.php on line 22

 

Fatal error: require_once() [function.require]: Failed opening required '../libs/common.php' (include_path='.:/usr/lib/php:/usr/local/lib/php') in/home/senthami/public_html/bigmount.in/modules/operator/operator.php on line 22

 

 

 

:wub:

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  On 4/11/2013 at 8:33 AM, vekia said:

and you've got troubles still?

Turn error log on again and paste error code

 

enof brothers... i wont upload unknown (its a mibew chat software) that does not fit with prestashop .

 

just now re-installed..

 

hope this is a lesson for myself , will be for others... :)

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  On 4/10/2013 at 2:06 PM, Benjamin Utterback said:

Hi, you can go into your FTP and delete it from your Modules list, that may help solve the problem.

  On 4/10/2013 at 5:43 PM, vekia said:

@Venky18 let us know if this help you, please

 

now again after re-installing. all was good...

 

i just turned on Disable Apache Mod to yes...

 

now not even a single page of my website , both back and the front end are showing...

 

they all just show me internal server error 500 !!! >.<

 

Prestashop Is That bad ? :((((

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  On 4/10/2013 at 5:53 PM, Benjamin Utterback said:

Venky18, said he already deleted the module via FTP in an earlier post. Maybe he actually did not.

 

 

  On 4/10/2013 at 5:43 PM, vekia said:

@Venky18 let us know if this help you, please

 

 

 

[Fri Apr 12 21:38:07 2013] [alert] [client 101.220.169.114] /home/senthami/public_html/bigmount.in/.htaccess: Expected </IfModule> but saw </IfModule>RewriteEngin>

[Fri Apr 12 21:38:07 2013] [error] [client 101.220.169.114] client denied by server configuration: /home/senthami/public_html/.htaccess

[Fri Apr 12 21:37:59 2013] [alert] [client 101.220.169.114] /home/senthami/public_html/bigmount.in/.htaccess: Expected </IfModule> but saw </IfModule>RewriteEngin>

[Fri Apr 12 21:37:59 2013] [alert] [client 101.220.169.114] /home/senthami/public_html/bigmount.in/.htaccess: Expected </IfModule> but saw </IfModule>RewriteEngin>

[Fri Apr 12 21:37:41 2013] [alert] [client 101.220.169.114] /home/senthami/public_html/bigmount.in/.htaccess: Expected </IfModule> but saw </IfModule>RewriteEngin>

[Fri Apr 12 21:37:41 2013] [alert] [client 101.220.169.114] /home/senthami/public_html/bigmount.in/.htaccess: Expected </IfModule> but saw </IfModule>RewriteEngin>

[Fri Apr 12 21:37:40 2013] [alert] [client 101.220.169.114] /home/senthami/public_html/bigmount.in/.htaccess: Expected </IfModule> but saw </IfModule>RewriteEngin>

[Fri Apr 12 21:37:40 2013] [alert] [client 101.220.169.114] /home/senthami/public_html/bigmount.in/.htaccess: Expected </IfModule> but saw </IfModule>RewriteEngin>

[Fri Apr 12 21:37:33 2013] [alert] [client 101.220.169.114] /home/senthami/public_html/bigmount.in/.htaccess: Expected </IfModule> but saw </IfModule>RewriteEngin>

[Fri Apr 12 21:37:33 2013] [alert] [client 101.220.169.114] /home/senthami/public_html/bigmount.in/.htaccess: Expected </IfModule> but saw </IfModule>RewriteEngin>

[Fri Apr 12 21:37:32 2013] [alert] [client 101.220.169.114] /home/senthami/public_html/bigmount.in/.htaccess: Expected </IfModule> but saw </IfModule>RewriteEngin>

[Fri Apr 12 21:37:32 2013] [alert] [client 101.220.169.114] /home/senthami/public_html/bigmount.in/.htaccess: Expected </IfModule> but saw </IfModule>RewriteEngin>

[Fri Apr 12 21:37:16 2013] [alert] [client 101.220.169.114] /home/senthami/public_html/bigmount.in/.htaccess: Expected </IfModule> but saw </IfModule>RewriteEngin>

[Fri Apr 12 21:37:16 2013] [alert] [client 101.220.169.114] /home/senthami/public_html/bigmount.in/.htaccess: Expected </IfModule> but saw </IfModule>RewriteEngin>

[Fri Apr 12 21:37:16 2013] [alert] [client 101.220.169.114] /home/senthami/public_html/bigmount.in/.htaccess: Expected </IfModule> but saw </IfModule>RewriteEngin>

[Fri Apr 12 21:37:16 2013] [alert] [client 101.220.169.114] /home/senthami/public_html/bigmount.in/.htaccess: Expected </IfModule> but saw </IfModule>RewriteEngin>

[Fri Apr 12 21:37:11 2013] [alert] [client 101.220.169.114] /home/senthami/public_html/bigmount.in/.htaccess: Expected </IfModule> but saw </IfModule>RewriteEngin>

[Fri Apr 12 21:37:11 2013] [alert] [client 101.220.169.114] /home/senthami/public_html/bigmount.in/.htaccess: Expected </IfModule> but saw </IfModule>RewriteEngin>

[Fri Apr 12 21:37:10 2013] [alert] [client 101.220.169.114] /home/senthami/public_html/bigmount.in/.htaccess: Expected </IfModule> but saw </IfModule>RewriteEngin>, referer: http://www.bigmount.in/admin4161/index.php?controller=AdminMeta&token=5d81c2459577eaccb66c13864575adcf

[Fri Apr 12 21:37:10 2013] [alert] [client 101.220.169.114] /home/senthami/public_html/bigmount.in/.htaccess: Expected </IfModule> but saw </IfModule>RewriteEngin>, referer: http://www.bigmount.in/admin4161/index.php?controller=AdminMeta&token=5d81c2459577eaccb66c13864575adcf

[Fri Apr 12 21:36:55 2013] [alert] [client 101.220.169.114] /home/senthami/public_html/bigmount.in/.htaccess: Expected </IfModule> but saw </IfModule>RewriteEngin>

[Fri Apr 12 21:36:55 2013] [alert] [client 101.220.169.114] /home/senthami/public_html/bigmount.in/.htaccess: Expected </IfModule> but saw </IfModule>RewriteEngin>

[Fri Apr 12 21:36:55 2013] [alert] [client 101.220.169.114] /home/senthami/public_html/bigmount.in/.htaccess: Expected </IfModule> but saw </IfModule>RewriteEngin>, referer: http://www.bigmount.in/admin4161/index.php?controller=AdminMeta&token=5d81c2459577eaccb66c13864575adcf

[Fri Apr 12 21:36:55 2013] [alert] [client 101.220.169.114] /home/senthami/public_html/bigmount.in/.htaccess: Expected </IfModule> but saw </IfModule>RewriteEngin>, referer: http://www.bigmount.in/admin4161/index.php?controller=AdminMeta&token=5d81c2459577eaccb66c13864575adcf

[Fri Apr 12 21:35:16 2013] [alert] [client 101.220.169.114] /home/senthami/public_html/bigmount.in/.htaccess: Expected </IfModule> but saw </IfModule>RewriteEngin>, referer: http://www.bigmount.in/admin4161/index.php?controller=AdminMeta&token=5d81c2459577eaccb66c13864575adcf

[Fri Apr 12 21:35:16 2013] [alert] [client 101.220.169.114] /home/senthami/public_html/bigmount.in/.htaccess: Expected </IfModule> but saw </IfModule>RewriteEngin>, referer: http://www.bigmount.in/admin4161/index.php?controller=AdminMeta&token=5d81c2459577eaccb66c13864575adcf

[Fri Apr 12 21:35:16 2013] [alert] [client 101.220.169.114] /home/senthami/public_html/bigmount.in/.htaccess: Expected </IfModule> but saw </IfModule>RewriteEngin>, referer: http://www.bigmount.in/admin4161/index.php?controller=AdminMeta&token=5d81c2459577eaccb66c13864575adcf

[Fri Apr 12 21:35:16 2013] [alert] [client 101.220.169.114] /home/senthami/public_html/bigmount.in/.htaccess: Expected </IfModule> but saw </IfModule>RewriteEngin>, referer: http://www.bigmount.in/admin4161/index.php?controller=AdminMeta&token=5d81c2459577eaccb66c13864575adcf

[Fri Apr 12 21:35:16 2013] [alert] [client 101.220.169.114] /home/senthami/public_html/bigmount.in/.htaccess: Expected </IfModule> but saw </IfModule>RewriteEngin>, referer: http://www.bigmount.in/admin4161/index.php?controller=AdminMeta&token=5d81c2459577eaccb66c13864575adcf

[Fri Apr 12 21:35:16 2013] [alert] [client 101.220.169.114] /home/senthami/public_html/bigmount.in/.htaccess: Expected </IfModule> but saw </IfModule>RewriteEngin>, referer: http://www.bigmount.in/admin4161/index.php?controller=AdminMeta&token=5d81c2459577eaccb66c13864575adcf

[Fri Apr 12 21:35:13 2013] [alert] [client 101.220.169.114] /home/senthami/public_html/bigmount.in/.htaccess: Expected </IfModule> but saw </IfModule>RewriteEngin>, referer: http://www.bigmount.in/admin4161/index.php?controller=AdminMeta&token=5d81c2459577eaccb66c13864575adcf

[Fri Apr 12 21:35:13 2013] [alert] [client 101.220.169.114] /home/senthami/public_html/bigmount.in/.htaccess: Expected </IfModule> but saw </IfModule>RewriteEngin>, referer: http://www.bigmount.in/admin4161/index.php?controller=AdminMeta&token=5d81c2459577eaccb66c13864575adcf

 

whats the issue ?

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Hi Venky18, If everything was all good. Why would you turn it off, when the setting clearly staes? "Some features could not work correctly with a specific configuration of apache mod security. We recommend to turn it off."

 

I'm actually not sure what database change you need to do. How long did it take you to reinstall? That's always an option when you are starting and learning.

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  On 4/12/2013 at 4:33 PM, Benjamin Utterback said:

Hi Venky18, If everything was all good. Why would you turn it off, when the setting clearly staes? "Some features could not work correctly with a specific configuration of apache mod security. We recommend to turn it off."

 

I'm actually not sure what database change you need to do. How long did it take you to reinstall? That's always an option when you are starting and learning.

 

 

 

 

bro really a understanding mistake... i did :(

 

 

i thought its better to turn it to yes , if u are not sure of the apache mod ! :(

 

ok let me know , how to do it manually ?

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  On 4/11/2013 at 8:33 AM, vekia said:

and you've got troubles still?

Turn error log on again and paste error code

  On 4/12/2013 at 4:33 PM, Benjamin Utterback said:

Hi Venky18, If everything was all good. Why would you turn it off, when the setting clearly staes? "Some features could not work correctly with a specific configuration of apache mod security. We recommend to turn it off."

 

I'm actually not sure what database change you need to do. How long did it take you to reinstall? That's always an option when you are starting and learning.

 

 

 

 

Hahahaha... I am a programmer too but i now modified the .htaceess...

 

 

the resolution for this problem is //

 

open .htaccess from root folder ..

 

delete all the module tags... or just delete the .htaccess file itself.. !!

 

 

lol i find all myself.. anyway thanks for benjamin... for taking care... <3

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