Venky18 Posted April 10, 2013 Share Posted April 10, 2013 In Short ! Was looking for a live chat , free addon. got a website with open source live chat system , downloaded it , uploaded to prestashop module section , at the moment i uploaded , my modules page started showing > internal server error 500 not only modules , even few more back end pages started to show the error... i knew it 100 % , the cause for this error was the software i uploaded . help me pals... how to get my site back ...? <3 !! also if possible , tell me how to fix this error without re-installing the whole package.. 2 Link to comment Share on other sites More sharing options...
benjamin utterback Posted April 10, 2013 Share Posted April 10, 2013 Hi, you can go into your FTP and delete it from your Modules list, that may help solve the problem. Link to comment Share on other sites More sharing options...
Venky18 Posted April 10, 2013 Author Share Posted April 10, 2013 On 4/10/2013 at 2:06 PM, Benjamin Utterback said: Hi, you can go into your FTP and delete it from your Modules list, that may help solve the problem. Nope.. Its The Same.. Link to comment Share on other sites More sharing options...
benjamin utterback Posted April 10, 2013 Share Posted April 10, 2013 Turn on Dev mode and let us know what errors show? Link to comment Share on other sites More sharing options...
Venky18 Posted April 10, 2013 Author Share Posted April 10, 2013 On 4/10/2013 at 3:48 PM, Benjamin Utterback said: Turn on Dev mode and let us know what errors show? dear bro, how could i turn it on..? pls help Link to comment Share on other sites More sharing options...
benjamin utterback Posted April 10, 2013 Share Posted April 10, 2013 What version are you using? Link to comment Share on other sites More sharing options...
Venky18 Posted April 10, 2013 Author Share Posted April 10, 2013 On 4/10/2013 at 4:11 PM, Benjamin Utterback said: What version are you using? 1.5.4 Latest ! Link to comment Share on other sites More sharing options...
benjamin utterback Posted April 10, 2013 Share Posted April 10, 2013 Okay its in your Config/Defines.inc.php >line 28 Turn Dev Mode to True Link to comment Share on other sites More sharing options...
Venky18 Posted April 10, 2013 Author Share Posted April 10, 2013 And Even , I Could not search the search bar ...! its too the same internal server error , may be down , additional 500 error.. etc Link to comment Share on other sites More sharing options...
Venky18 Posted April 10, 2013 Author Share Posted April 10, 2013 On 4/10/2013 at 4:20 PM, Benjamin Utterback said: Okay its in your Config/Defines.inc.php >line 28 Turn Dev Mode to True turned on bro.. wats next !? Link to comment Share on other sites More sharing options...
Venky18 Posted April 10, 2013 Author Share Posted April 10, 2013 Warning: require_once(../libs/common.php) [function.require-once]: failed to open stream: No such file or directory in/home/senthami/public_html/bigmount.in/modules/operator/operator.php on line 22 Fatal error: require_once() [function.require]: Failed opening required '../libs/common.php' (include_path='.:/usr/lib/php:/usr/local/lib/php') in/home/senthami/public_html/bigmount.in/modules/operator/operator.php on line 22 Link to comment Share on other sites More sharing options...
benjamin utterback Posted April 10, 2013 Share Posted April 10, 2013 Do you have a modules called bigmount.in in your FTP? Link to comment Share on other sites More sharing options...
Venky18 Posted April 10, 2013 Author Share Posted April 10, 2013 nope Link to comment Share on other sites More sharing options...
benjamin utterback Posted April 10, 2013 Share Posted April 10, 2013 Hi Venky18, did you just install PrestaShop 1.5.4? Fresh Install? Link to comment Share on other sites More sharing options...
Venky18 Posted April 10, 2013 Author Share Posted April 10, 2013 On 4/10/2013 at 5:15 PM, Benjamin Utterback said: Hi Venky18, did you just install PrestaShop 1.5.4? Fresh Install? yes Link to comment Share on other sites More sharing options...
vekia Posted April 10, 2013 Share Posted April 10, 2013 home/senthami/public_html/bigmount.in/modules/operator/operator.php you need to delete operator module 1 Link to comment Share on other sites More sharing options...
benjamin utterback Posted April 10, 2013 Share Posted April 10, 2013 Yes, that's what I meant to say. lol that's the module you need to delete! 1 Link to comment Share on other sites More sharing options...
vekia Posted April 10, 2013 Share Posted April 10, 2013 @Venky18 let us know if this help you, please 1 Link to comment Share on other sites More sharing options...
benjamin utterback Posted April 10, 2013 Share Posted April 10, 2013 Venky18, said he already deleted the module via FTP in an earlier post. Maybe he actually did not. 1 Link to comment Share on other sites More sharing options...
Venky18 Posted April 10, 2013 Author Share Posted April 10, 2013 thanks for both the kind hearts . love from tamilan . நன்றி ! Link to comment Share on other sites More sharing options...
Venky18 Posted April 11, 2013 Author Share Posted April 11, 2013 but it still had bugs over my ps software// :"((((((( i unistalled , now re-installing everything !! Link to comment Share on other sites More sharing options...
vekia Posted April 11, 2013 Share Posted April 11, 2013 and you've got troubles still? Turn error log on again and paste error code Link to comment Share on other sites More sharing options...
Venky18 Posted April 11, 2013 Author Share Posted April 11, 2013 On 4/11/2013 at 8:33 AM, vekia said: and you've got troubles still? Turn error log on again and paste error code enof brothers... i wont upload unknown (its a mibew chat software) that does not fit with prestashop . just now re-installed.. hope this is a lesson for myself , will be for others... Link to comment Share on other sites More sharing options...
Venky18 Posted April 12, 2013 Author Share Posted April 12, 2013 On 4/10/2013 at 2:06 PM, Benjamin Utterback said: Hi, you can go into your FTP and delete it from your Modules list, that may help solve the problem. On 4/10/2013 at 5:43 PM, vekia said: @Venky18 let us know if this help you, please now again after re-installing. all was good... i just turned on Disable Apache Mod to yes... now not even a single page of my website , both back and the front end are showing... they all just show me internal server error 500 !!! >.< Prestashop Is That bad ? ((( Link to comment Share on other sites More sharing options...
Venky18 Posted April 12, 2013 Author Share Posted April 12, 2013 On 4/10/2013 at 5:53 PM, Benjamin Utterback said: Venky18, said he already deleted the module via FTP in an earlier post. Maybe he actually did not. On 4/10/2013 at 5:43 PM, vekia said: @Venky18 let us know if this help you, please [Fri Apr 12 21:38:07 2013] [alert] [client 101.220.169.114] /home/senthami/public_html/bigmount.in/.htaccess: Expected </IfModule> but saw </IfModule>RewriteEngin> [Fri Apr 12 21:38:07 2013] [error] [client 101.220.169.114] client denied by server configuration: /home/senthami/public_html/.htaccess [Fri Apr 12 21:37:59 2013] [alert] [client 101.220.169.114] /home/senthami/public_html/bigmount.in/.htaccess: Expected </IfModule> but saw </IfModule>RewriteEngin> [Fri Apr 12 21:37:59 2013] [alert] [client 101.220.169.114] /home/senthami/public_html/bigmount.in/.htaccess: Expected </IfModule> but saw </IfModule>RewriteEngin> [Fri Apr 12 21:37:41 2013] [alert] [client 101.220.169.114] /home/senthami/public_html/bigmount.in/.htaccess: Expected </IfModule> but saw </IfModule>RewriteEngin> [Fri Apr 12 21:37:41 2013] [alert] [client 101.220.169.114] /home/senthami/public_html/bigmount.in/.htaccess: Expected </IfModule> but saw </IfModule>RewriteEngin> [Fri Apr 12 21:37:40 2013] [alert] [client 101.220.169.114] /home/senthami/public_html/bigmount.in/.htaccess: Expected </IfModule> but saw </IfModule>RewriteEngin> [Fri Apr 12 21:37:40 2013] [alert] [client 101.220.169.114] /home/senthami/public_html/bigmount.in/.htaccess: Expected </IfModule> but saw </IfModule>RewriteEngin> [Fri Apr 12 21:37:33 2013] [alert] [client 101.220.169.114] /home/senthami/public_html/bigmount.in/.htaccess: Expected </IfModule> but saw </IfModule>RewriteEngin> [Fri Apr 12 21:37:33 2013] [alert] [client 101.220.169.114] /home/senthami/public_html/bigmount.in/.htaccess: Expected </IfModule> but saw </IfModule>RewriteEngin> [Fri Apr 12 21:37:32 2013] [alert] [client 101.220.169.114] /home/senthami/public_html/bigmount.in/.htaccess: Expected </IfModule> but saw </IfModule>RewriteEngin> [Fri Apr 12 21:37:32 2013] [alert] [client 101.220.169.114] /home/senthami/public_html/bigmount.in/.htaccess: Expected </IfModule> but saw </IfModule>RewriteEngin> [Fri Apr 12 21:37:16 2013] [alert] [client 101.220.169.114] /home/senthami/public_html/bigmount.in/.htaccess: Expected </IfModule> but saw </IfModule>RewriteEngin> [Fri Apr 12 21:37:16 2013] [alert] [client 101.220.169.114] /home/senthami/public_html/bigmount.in/.htaccess: Expected </IfModule> but saw </IfModule>RewriteEngin> [Fri Apr 12 21:37:16 2013] [alert] [client 101.220.169.114] /home/senthami/public_html/bigmount.in/.htaccess: Expected </IfModule> but saw </IfModule>RewriteEngin> [Fri Apr 12 21:37:16 2013] [alert] [client 101.220.169.114] /home/senthami/public_html/bigmount.in/.htaccess: Expected </IfModule> but saw </IfModule>RewriteEngin> [Fri Apr 12 21:37:11 2013] [alert] [client 101.220.169.114] /home/senthami/public_html/bigmount.in/.htaccess: Expected </IfModule> but saw </IfModule>RewriteEngin> [Fri Apr 12 21:37:11 2013] [alert] [client 101.220.169.114] /home/senthami/public_html/bigmount.in/.htaccess: Expected </IfModule> but saw </IfModule>RewriteEngin> [Fri Apr 12 21:37:10 2013] [alert] [client 101.220.169.114] /home/senthami/public_html/bigmount.in/.htaccess: Expected </IfModule> but saw </IfModule>RewriteEngin>, referer: http://www.bigmount.in/admin4161/index.php?controller=AdminMeta&token=5d81c2459577eaccb66c13864575adcf [Fri Apr 12 21:37:10 2013] [alert] [client 101.220.169.114] /home/senthami/public_html/bigmount.in/.htaccess: Expected </IfModule> but saw </IfModule>RewriteEngin>, referer: http://www.bigmount.in/admin4161/index.php?controller=AdminMeta&token=5d81c2459577eaccb66c13864575adcf [Fri Apr 12 21:36:55 2013] [alert] [client 101.220.169.114] /home/senthami/public_html/bigmount.in/.htaccess: Expected </IfModule> but saw </IfModule>RewriteEngin> [Fri Apr 12 21:36:55 2013] [alert] [client 101.220.169.114] /home/senthami/public_html/bigmount.in/.htaccess: Expected </IfModule> but saw </IfModule>RewriteEngin> [Fri Apr 12 21:36:55 2013] [alert] [client 101.220.169.114] /home/senthami/public_html/bigmount.in/.htaccess: Expected </IfModule> but saw </IfModule>RewriteEngin>, referer: http://www.bigmount.in/admin4161/index.php?controller=AdminMeta&token=5d81c2459577eaccb66c13864575adcf [Fri Apr 12 21:36:55 2013] [alert] [client 101.220.169.114] /home/senthami/public_html/bigmount.in/.htaccess: Expected </IfModule> but saw </IfModule>RewriteEngin>, referer: http://www.bigmount.in/admin4161/index.php?controller=AdminMeta&token=5d81c2459577eaccb66c13864575adcf [Fri Apr 12 21:35:16 2013] [alert] [client 101.220.169.114] /home/senthami/public_html/bigmount.in/.htaccess: Expected </IfModule> but saw </IfModule>RewriteEngin>, referer: http://www.bigmount.in/admin4161/index.php?controller=AdminMeta&token=5d81c2459577eaccb66c13864575adcf [Fri Apr 12 21:35:16 2013] [alert] [client 101.220.169.114] /home/senthami/public_html/bigmount.in/.htaccess: Expected </IfModule> but saw </IfModule>RewriteEngin>, referer: http://www.bigmount.in/admin4161/index.php?controller=AdminMeta&token=5d81c2459577eaccb66c13864575adcf [Fri Apr 12 21:35:16 2013] [alert] [client 101.220.169.114] /home/senthami/public_html/bigmount.in/.htaccess: Expected </IfModule> but saw </IfModule>RewriteEngin>, referer: http://www.bigmount.in/admin4161/index.php?controller=AdminMeta&token=5d81c2459577eaccb66c13864575adcf [Fri Apr 12 21:35:16 2013] [alert] [client 101.220.169.114] /home/senthami/public_html/bigmount.in/.htaccess: Expected </IfModule> but saw </IfModule>RewriteEngin>, referer: http://www.bigmount.in/admin4161/index.php?controller=AdminMeta&token=5d81c2459577eaccb66c13864575adcf [Fri Apr 12 21:35:16 2013] [alert] [client 101.220.169.114] /home/senthami/public_html/bigmount.in/.htaccess: Expected </IfModule> but saw </IfModule>RewriteEngin>, referer: http://www.bigmount.in/admin4161/index.php?controller=AdminMeta&token=5d81c2459577eaccb66c13864575adcf [Fri Apr 12 21:35:16 2013] [alert] [client 101.220.169.114] /home/senthami/public_html/bigmount.in/.htaccess: Expected </IfModule> but saw </IfModule>RewriteEngin>, referer: http://www.bigmount.in/admin4161/index.php?controller=AdminMeta&token=5d81c2459577eaccb66c13864575adcf [Fri Apr 12 21:35:13 2013] [alert] [client 101.220.169.114] /home/senthami/public_html/bigmount.in/.htaccess: Expected </IfModule> but saw </IfModule>RewriteEngin>, referer: http://www.bigmount.in/admin4161/index.php?controller=AdminMeta&token=5d81c2459577eaccb66c13864575adcf [Fri Apr 12 21:35:13 2013] [alert] [client 101.220.169.114] /home/senthami/public_html/bigmount.in/.htaccess: Expected </IfModule> but saw </IfModule>RewriteEngin>, referer: http://www.bigmount.in/admin4161/index.php?controller=AdminMeta&token=5d81c2459577eaccb66c13864575adcf whats the issue ? 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benjamin utterback Posted April 12, 2013 Share Posted April 12, 2013 Hi Venky18, If everything was all good. Why would you turn it off, when the setting clearly staes? "Some features could not work correctly with a specific configuration of apache mod security. We recommend to turn it off." I'm actually not sure what database change you need to do. How long did it take you to reinstall? That's always an option when you are starting and learning. Link to comment Share on other sites More sharing options...
Venky18 Posted April 12, 2013 Author Share Posted April 12, 2013 On 4/12/2013 at 4:33 PM, Benjamin Utterback said: Hi Venky18, If everything was all good. Why would you turn it off, when the setting clearly staes? "Some features could not work correctly with a specific configuration of apache mod security. We recommend to turn it off." I'm actually not sure what database change you need to do. How long did it take you to reinstall? That's always an option when you are starting and learning. bro really a understanding mistake... i did i thought its better to turn it to yes , if u are not sure of the apache mod ! ok let me know , how to do it manually ? Link to comment Share on other sites More sharing options...
benjamin utterback Posted April 12, 2013 Share Posted April 12, 2013 It's okay, everybody makes mistakes. We learn from it . Do you know how to back up your store and your database? Link to comment Share on other sites More sharing options...
Venky18 Posted April 12, 2013 Author Share Posted April 12, 2013 On 4/12/2013 at 4:42 PM, Benjamin Utterback said: It's okay, everybody makes mistakes. We learn from it . Do you know how to back up your store and your database? theres nothing important in my website to backup !! Link to comment Share on other sites More sharing options...
Venky18 Posted April 12, 2013 Author Share Posted April 12, 2013 tell mee to again disable it manually Link to comment Share on other sites More sharing options...
Venky18 Posted April 13, 2013 Author Share Posted April 13, 2013 On 4/11/2013 at 8:33 AM, vekia said: and you've got troubles still? Turn error log on again and paste error code On 4/12/2013 at 4:33 PM, Benjamin Utterback said: Hi Venky18, If everything was all good. Why would you turn it off, when the setting clearly staes? "Some features could not work correctly with a specific configuration of apache mod security. We recommend to turn it off." I'm actually not sure what database change you need to do. How long did it take you to reinstall? That's always an option when you are starting and learning. Hahahaha... I am a programmer too but i now modified the .htaceess... the resolution for this problem is // open .htaccess from root folder .. delete all the module tags... or just delete the .htaccess file itself.. !! lol i find all myself.. anyway thanks for benjamin... for taking care... <3 Link to comment Share on other sites More sharing options...
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