Email template problem

[delvedesign]

When I try to update the email template HTML in Back Office > Tools > Translations I get the following error:

 

Cannot write language file for e-mail subjects, path is:/var/www/html/gg/mails/en/lang.php

 

CHMOD 755 and 777 Recursively do not work for me.

 

Any ideas?

[maconl]

did you give also your mails folder 777?

[delvedesign]

yes, I tried that recursively too.

[maconl]

did you use 777 on these folders / files ?

 

folder mails

folder EN

and lang.php

[delvedesign]

did you use 777 on these folders / files ?

 

folder mails

folder EN

and lang.php

 

yes. Now after updating a template and pressing the "UPDATE" button I get a notification saying "updated successfully" however When I go back into the template to check it, it's not been updated.

Edited April 9, 2013 by delvedesign (see edit history)

[maconl]

do you have the right permissions on the files and folders ?

for me it sounds as an permission problem

 

what is the version you use from prestashop ?

[delvedesign]

do you have the right permissions on the files and folders ?

for me it sounds as an permission problem

 

what is the version you use from prestashop ?

 

I just downloaded all the HTML files and amended them locally and then uploaded them. This fixed the issue for me but not the way I had wanted it done. Yes - it's a permissions problem and I need to CHMOD 777 but even when I do that nothing works.

 

Im using version 1.4.8.2

[maconl]

ok tnx

check this one out :

 

 

Files or folders :

/.htaccess

/config

/tools/smarty/compile

/tools/smarty/cache

/tools/smarty_v2/compile

/tools/smarty_v2/cache

/sitemap.xml

/log

 

Folders and all sub-folders :

/img

/mails

/modules /

/themes/prestashop/lang or -> /themes/YOUR-THEME/lang

/themes/prestashop/cache or -> /themes/YOUR-THEME/cache

/translations

/upload

/download

 

sometimes on some server it is also neccessary to give the folder public_html 777 rights

and if you have installed prestashop in a folder , also give this folder the 777 rights

 

then i found out , sometimes with IE explorer you got strange things

this is cause IE uses automaticly http for the url and when you have the prestashop

URL as yourdomain.com then it can give some strange blank errors ,,

you can try to use chrome ..

 

EDIT: sometimes when you uploading themes , modules via your BO

some servers using then apache as cid ,, if this is the case it is not possible to set the neccessary rights

if you have this then log in on your hosting and reset the cid to owner

Edited April 10, 2013 by maconl (see edit history)