Yossefelbaz Posted April 8, 2013 Share Posted April 8, 2013 Hi. I was trying to install conversion tracking to manage my adwords campaigns. The problem is that instead of having the confirmation page at the end of the order process i am getting (and also my customers) the order history page. How can i fix the redirect? Link to comment Share on other sites More sharing options...
Yossefelbaz Posted April 9, 2013 Author Share Posted April 9, 2013 Bump... Link to comment Share on other sites More sharing options...
tomerg3 Posted April 9, 2013 Share Posted April 9, 2013 Providing info about the problem is much more likely to get you answers... Prestashop Version? Payment module used? Does it happen with all payment modules? Link to comment Share on other sites More sharing options...
Yossefelbaz Posted April 9, 2013 Author Share Posted April 9, 2013 Sorry, i forgot to do so. The version is 1.4.9. We checked with Authorize.net payment and we got to the order history. With Paypal account we got to a page called .../modules/paypal/express_checkout/payment.php?key=... Google hasn't been checked. Link to comment Share on other sites More sharing options...
tomerg3 Posted April 9, 2013 Share Posted April 9, 2013 What about the plain payment modules, COD or Bankwire? Link to comment Share on other sites More sharing options...
Yossefelbaz Posted April 9, 2013 Author Share Posted April 9, 2013 COD not installed (but exist in the list of modules) and Bank Wire installed but not enabled. Link to comment Share on other sites More sharing options...
tomerg3 Posted April 9, 2013 Share Posted April 9, 2013 Well, try them out. I'm trying to determine if something is broken with your Prestashop, or only with those payment modules... Link to comment Share on other sites More sharing options...
Yossefelbaz Posted April 9, 2013 Author Share Posted April 9, 2013 (edited) OK i tried COD and i got to the confirmation page (/order-confirmation.php?key=...). But, i the page is empty... The other module (bank wire) is not an option from some reason (in checkout payments). Edited April 9, 2013 by Yossefelbaz (see edit history) Link to comment Share on other sites More sharing options...
Yossefelbaz Posted April 9, 2013 Author Share Posted April 9, 2013 By the way, our website is www.dressmeupny.com Link to comment Share on other sites More sharing options...
tomerg3 Posted April 10, 2013 Share Posted April 10, 2013 It seems like it's a bug with both modules. As I do not use the authorize.net module that comes with Prestashop (as we have our own module), and I also do not use the latest Paypal module (I still use 2.8 or so), I cannot say what is broken exactly. I suggest you post both issues in the bug tracker, and see what the Prestashop team has to say. Link to comment Share on other sites More sharing options...
Yossefelbaz Posted April 10, 2013 Author Share Posted April 10, 2013 2 questions... First, can i get the Authorize.net module with a discount? Second, where can i find the Paypal module 2.8 version? I would like to try it to see it will solve the problem. Also, why with the COD i got to the confirmation page and it was empty (no message) also the conversion tracking didn't verified by Google, which means it didn't run the script? Link to comment Share on other sites More sharing options...
tomerg3 Posted April 10, 2013 Share Posted April 10, 2013 We post discount vouchers on our facebook / twitter pages once a month, other than those, we sometimes give vouchers to our best customers, but not to new customers, as our prices are very low compared to other shops. You can download Prestashop 1.4.8 and get the Paypal module from there. If you get an empty page, there is likely an error somewhere, turn on error reporting in /config/config.inc.php and try to reload the page. Link to comment Share on other sites More sharing options...
Yossefelbaz Posted April 10, 2013 Author Share Posted April 10, 2013 I installed Paypal 2.8 and i am getting to order-confirmation.php with error (i turned it on)... Notice: Undefined variable: smarty in /var/www/vhosts/dressmeupny.com/dressmeupny/modules/ganalytics/ganalytics.php on line 192 Fatal error: Call to a member function assign() on a non-object in /var/www/vhosts/dressmeupny.com/dressmeupny/modules/ganalytics/ganalytics.php on line 192 Any idea? Link to comment Share on other sites More sharing options...
tomerg3 Posted April 10, 2013 Share Posted April 10, 2013 try to add global $smarty; at the top of the function (above line 192 Link to comment Share on other sites More sharing options...
Yossefelbaz Posted April 10, 2013 Author Share Posted April 10, 2013 It fixed the blank page... But, i still see Unverified at Google Adwords conversion tracking. Link to comment Share on other sites More sharing options...
tomerg3 Posted April 10, 2013 Share Posted April 10, 2013 I'm not sure what that means. Do you see the conversion code if you view source? Link to comment Share on other sites More sharing options...
Yossefelbaz Posted April 10, 2013 Author Share Posted April 10, 2013 Yes i see it when i view source. Link to comment Share on other sites More sharing options...
Yossefelbaz Posted April 10, 2013 Author Share Posted April 10, 2013 I just saw the lines Once you've added the Conversion Tracking code to your site, it can take up to 24 hours before conversions appear in your AdWords account. In Google Adwords... Link to comment Share on other sites More sharing options...
Yossefelbaz Posted April 10, 2013 Author Share Posted April 10, 2013 One more thing, should i put the conversion tracking code inside {literal} or not? Link to comment Share on other sites More sharing options...
tomerg3 Posted April 11, 2013 Share Posted April 11, 2013 Yes. Link to comment Share on other sites More sharing options...
Yossefelbaz Posted April 11, 2013 Author Share Posted April 11, 2013 I have to say thank you Tomer. We ordered the module from your website (i didn't find any coupon...) and it redirects well to the order-confirmation.php page. If i will have any question i will contact you... The only matter now is with Adwords, i still cannot see coversion, even after adding the code they giving in a clean PHP page to run it. The Tag Assistant they providing with Chrome does say that the page has a code in it from Google and it is working, but in the Adwords panel nothing yet. Link to comment Share on other sites More sharing options...
Yossefelbaz Posted April 11, 2013 Author Share Posted April 11, 2013 (edited) Why does the module using the page validation.tpl instead of payment.tpl in the checkout page? In the free version module it was inside a paragraph classed payment_module and i add CSS and jQuery to make it work nicely. Edited April 11, 2013 by Yossefelbaz (see edit history) Link to comment Share on other sites More sharing options...
Yossefelbaz Posted April 11, 2013 Author Share Posted April 11, 2013 OK, i found out that i should check the box New Page to use the payment.tpl. Link to comment Share on other sites More sharing options...
betyonfire Posted April 22, 2013 Share Posted April 22, 2013 Was the only way to solve the order history/order confirmation problem to buy a module? Is there a bug in the PrestaShop Authorize.net module? I am having the same problem. Link to comment Share on other sites More sharing options...
faDdy Posted June 1, 2013 Share Posted June 1, 2013 Having the same problem on 1.4.8.2 , trying to track Authorize.net on Adwords .... Anyone ? Link to comment Share on other sites More sharing options...
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