PayPal Showing Incorrect Shipping + No Tax Line (PS 1.5)

[artofadornment]

[referring to PayPal module 3.4.8 and PS 1.5.3.1, using Website Payments Standard]

 

I have a few problems with the PayPal processing (on the summary shown at PayPal and on PayPal email receipts):

 

1.) the shipping cost line doesn't say "shipping" in it (so the cost looks like some strange floating mystery item fee)

2.) PayPal shows all prices with tax included (they ought not to, both my shop and the shopping cart summary are set up to show products *and* shipping rates with tax excluded)

3.) there is no separate line for tax.

 

Is there any way I can fix this? I'm in Canada and we're not supposed to "hide" taxes inside prices like that.

 

And if not, worst case scenario: is there a way I can get PayPal to grab a grand total only (no products or *anything* itemized - maybe just "order number XXXX" as description only) instead? I understand that the module developers may have intended for some of the costs to be lumped together, but it's potentially a recipe for confusing customers... I figure if I can't show things itemized correctly, may as well just not itemize them at all.

 

I did this transaction with a test product and a voucher code, here's what I got:

(No tax line in either view, but total tax should be $0.07)

 

Checkout view:

Test Product's price should be $0.10 (tax excl), not $0.11

Shipping cost should be $0.50 (tax excl), not $0.56

 

Email view:

Will every item be "item #1"? Weird...

"Shipping" label doesn't exist, it's just a blank space next to the cost.

Ideally, "subtotal" should be $0.58

Then "tax" $0.07

Then "Total" $0.65

Then "Payment" $0.65 (redundant, but OK)

 

Thanks in advance for any help! My shop is supposed to go live very soon so I'm getting a bit nervous.

~ Elaine

Edited April 18, 2013 by artofadornment (see edit history)

[artofadornment]

Can anyone help with this? At least, can anyone tell me what I can change to make only the grand total (no order details at all) show up at PayPal?

[benjamin utterback]

Hello artofadornment, can you try a different paypal module? I will attached the 3.4.5 version here.

PayPal.zip

[artofadornment]

[duplicate post removed due to database error]

Edited April 21, 2013 by artofadornment (see edit history)

[artofadornment]

Hi Benjamin,

 

Thanks, I tried it, it does the same thing although somewhat better. Products and shipping prices still display including tax unfortunately, but the shipping at least shows the carrier's name now so it's more clear that it's the a shipping charge and not just a miscellaneous charge. It will do for now, but ultimately I still need to find a way to fix this.

 

~ Elaine

 

[artofadornment]

Update: it looks like the shipping module I'm using (Canada Post Rates Calculator v1.1) is what's making the shipping cost appear as a "product" at PayPal. When I disabled it, the "shipping and handling" line appeared at PayPal instead (as it should). Unfortunately I have to ship via Canada Post so I can't remove the module. Does anyone know how I could fix this?

[salvadom]

You may want to check the standard.tpl in the paypal module > templates > hook folder. 

There are some flags which pass values with tax included. 

 

{assign var="paypal_usa_total_discounts" value=$cart->getOrderTotal(true, Cart::ONLY_DISCOUNTS)}

 

look for this line or one similar. 

Edited July 21, 2014 by salvadom (see edit history)