Hawk88 Posted April 7, 2013 Share Posted April 7, 2013 Hi All mails sent from my Prestashop 1.5 are marked as spam. Why? And how do i fix it? Link to comment Share on other sites More sharing options...
karthiiiiiiiiiik Posted April 8, 2013 Share Posted April 8, 2013 have you checked a test mail from the email function under email menu in the back office ? Link to comment Share on other sites More sharing options...
Hawk88 Posted May 1, 2013 Author Share Posted May 1, 2013 Yes.. and the emails goes into my spam folder.. im using gmail Link to comment Share on other sites More sharing options...
vekia Posted May 1, 2013 Share Posted May 1, 2013 this is not prestashop issue but your server configuration. Try to send the mail from your server from other non-presta script - then you will see that it also will be marked as SPAM Link to comment Share on other sites More sharing options...
pel024 Posted May 1, 2013 Share Posted May 1, 2013 I had this issue but with hotmail specifically. Emails sent direct from my email client went through fine, just not those from PS. I think there are several factors that can contribute to this - on the PS side I think the shop logo sent as an attachment doesn't help. On the server side you can add DKIM and SPF records, you can find this in cpanel under "Email Authentication". This seems to have helped in my case. Link to comment Share on other sites More sharing options...
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