Ray UK Posted April 6, 2013 Share Posted April 6, 2013 Hi, We upgraded our prestashop to 1.5.4. After the upgrade, customers were not able to choose a shipping option, and therefore were offered free shipping on all orders. The shipping options in the B.O still looked ok. Is there a new requirement somewhere in the B.O that I have to enter something in, or is it a known bug ? For now I have had to downgrade the shop from the manual backup I done, but I want to upgrade to the latest version. Link to comment Share on other sites More sharing options...
bannerclick Posted April 6, 2013 Share Posted April 6, 2013 I had the same...the shipping is not applied for all customer groups. You have to manually edit this, and all works fine again... Link to comment Share on other sites More sharing options...
Ray UK Posted April 6, 2013 Author Share Posted April 6, 2013 Hi Bannerclick, Thanks for your suggestion, but these are already checked :/ I have tried to uncheck, save, then re-check them again, just incase it was buggy. Unfortunately this didnt solve my problem I am testing this on a duplicate of our real store, which I have updated to 1.5.4 Link to comment Share on other sites More sharing options...
ravithb Posted April 21, 2013 Share Posted April 21, 2013 I faced the same problem, where my cart was showing "Free Shipping" and my carriers list showing "There are no available carriers to ship to this address". After a few hours of trying all suggestions/fixes on several threads, and finally having to debug the code myself, I've managed to nail down the cause. In order to solve this issue need to have selected carriers in your warehouse configuration. (applies only when you use advanced stock management) Go to warehouse and click on the appropriate warehouse, and see if at least one carrier is selected in the carriers list. In my case none were selected which resulted in no eligible carriers. Selected the carriers for all warehouses, and it worked like a charm. . Hope this helps anyone facing the same issue. @Admin you can mark this thread as [sOLVED] Link to comment Share on other sites More sharing options...
dformica Posted October 4, 2013 Share Posted October 4, 2013 I'm having the same issue but I'm on PS 1.5.5.0 I have no Cart Rules setup. And Free Shipping and Handling are 0. But yet, I get "Free Shipping!" when I do the Estimate for other countries. e.i Italy, Agrigento, 92100. The Carrier shows correctly but after I hit "Update Cart" the Shipping price above changes to "Free Shipping!" Link to comment Share on other sites More sharing options...
Ray UK Posted October 5, 2013 Author Share Posted October 5, 2013 If I remember correctly, to solve this I had to go into Warehouses, select your warehouse and then select the carriers allowed from this warehouse. Give that a go Link to comment Share on other sites More sharing options...
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