bwpaint@webwize.com Posted April 5, 2013 Share Posted April 5, 2013 (edited) hey guys, hope you can be of help. We are fairly new to PrestaShop and usually work things out on our own but this one has us stumped. We are running PS 1.5.2 We run our own webservers, IIS 7.5 2008 R2 and mailservers. The problem is that we are not able to get order receipts to anyone ordering to function properly. We thought we had this solved and all was working yesterday, but then today as we are ready to take the site live, no emails would go to anyone other than to an admin with the mail module. We are using SMTP, and can send tests fine in the BA. But when someone orders nothing will go through, signups do not work now, nothing. We found quite a number of articles on this issue and tried everything we could find. Then yesterday we found one mention of the timeout setting in mail.php (if I remember) and increasing the timeout. And then everything started working. All signups started working, order receipts, etc. Perfect! Then when we started preping the site today for lauch and running final order tests, everything stopped, no emails would go out during our final testing. We made no changes from last night to toady...so we are really stumped. I am looking for any asisstance and at this point we are ready to hire an expert as we have spent well over 14 hours on this one issue the the client is getting anxious. Any assistance would be greatly appreciated and like I said, we run all our own servers and mailservers so we can do anything we want for testing on these servers and sites. thanks in advance gb Edited April 5, 2013 by bwpaint@webwize.com (see edit history) Link to comment Share on other sites More sharing options...
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