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URGENT !!! Payment with PayPal Sanbox Mode done correctly, but the Product already payed is still show in webstore Cart


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Today i'm testing my webstore payment feature with PayPal Sanbox.
All process is going normally and the payment is done.
But when i click "Return Back To Merchant" button and redirecting back to my webstore, i found that my cart is still show the product that already pay before with PayPal. I try to refresh my browser but my cart is stil show the product ?!?

Is this Behavior is Normal ?

I just worry if this behavior is really show eventhought my customer doing payment with they PayPal account (not in sanbox mode)

Note: Other payment module such a Bank Wire is Normal.

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  • 2 weeks later...

sorry if i bothering You all ... :(

Because My PrestaShop website is already launch in 020809, so i need to fix this problem very ... very soon

Please take a look my thread in here :
http://www.prestashop.com/forums/viewthread/23749/

i can't check it by activing real paypal mode (not a sanbox), cause i'm only have one PayPal account.
i've also do a many time with PayPal Sandox Mode with All currency that use in my online store USD, Euro, Rupiah (try one by one as default currency .. and no Luck!)

The Payment process with PayPal is done, but if i go back to Merchat (my onlline store) My Chart is still in the same condition where the product that already ordered and already payed with PayPal is still in there ... and no detail order created !

Whats wrong ?!

i need an answer and suggestion about my problem described in that thread.

I hope PrestaShop team or anybody can give me an answer or suggestion, Thank You for your time

Regards

Hargono
www.webindoshop.com

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which version are you using ? update to the latest paypal module. uninstall it- reinstal. try.


PrestaShop v1.1.0.5 wtih Module PayPal v1.4

Ok i'll try to upgrade using module PayPal v1.6 built in PrestaShop v.1.2.0.8

EDIT :

After upgrade to PayPal v1.6, i still get the Same Problem :(

is this PayPal Module Problem or Chart Module Problem ?!?!
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Hi,

If you cart has not been finalized, it's because PayPal cannot reach your validation page.

Please check if you can reach http://yourdomain.com/modules/paypal/validation.php, check rights, Apache access/error log, etc.

We cannot help you anymore because this module is working fine everywhere, it should be a server configuration problem.


Thank you for your time

This is what i'm doing :

Uninstall paypal module
Deleting ang Reupload paypal module v.1.6
Configuring my paypal module folder CHMOD to 755
Configuring my paypal module set to SANDBOX mode
Rechecking all configuration in my paypal account to meet all information describing on paypal configuration module in my backoffice
Browsing to http://www.webindoshop.com/modules/paypal/validation.php'>http://www.webindoshop.com/modules/paypal/validation.php (http://www.webindoshop.com is my domain)

But i've just get a blank page
You can also check it ...

I'm also testing it with my prestashop v.1.1.0.5 in localhost using Xammp V.1.7.1, Curl enable & SSL enable.
but i'm also get a blank page

Is this module should be working well in localhost with Xammp ?
Can you told me, what is the server configuration or requirement to make this module working ?
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In localhost, PayPal will not be able to reach your validation page.
Blank page is normal, because it's never display something, only validating order.

Server requirements is as described in download section, no more.

Have you check your Apache logs after make an order with PayPal ?
Does PayPal try to reach your validation page ?

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In localhost, PayPal will not be able to reach your validation page.
Blank page is normal, because it's never display something, only validating order.

Server requirements is as described in download section, no more.

Have you check your Apache logs after make an order with PayPal ?
Does PayPal try to reach your validation page ?



How can i check my Apache logs ... where is it ? (see my attachment file : CHANGE LOG)

I use byethost.com free web hosting

log.txt

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Here is bytehost.com Informaton :

PHP Setting

Safe mode = Off
cURL = Enabled
Fsocket functions = Enabled
Register globals = Off
PHP version = 5.x
Mod_rewrite & .htaccess = Enabled
Ioncube & Zend = Enabled
GD Library = Enabled
ImageMagik = Off


Server Information

VistaPanel Version = 2.4.0 RC1
Operating system = Linux
Apache version = 2.2.12 (Unix)
PHP version = 5.2.10
MySQL version = 5.0.84

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Well ... after making a support ticket to bytehost support team about my problem here, they says :

Hi there,

The use of paypal IPN is not possible on the free hosting, a premium hosting account would be required.

Regards


Is this paypal v1.6 module must use paypal IPN to working well ?

If the answer is yes ....
I must upgrading my membership in bytehost.com web hosting to use their paid-hosting.


Information For all Prestashoper:

Instant Payment Notification

Instant Payment Notification (IPN) is PayPal's interface for handling real-time purchase confirmation and server-to-server communications. IPN delivers immediate notification and confirmation of PayPal payments you receive and provides status and additional data on pending, cancelled, or failed transactions.

IPN can be used to manage and customize a variety of PayPal-enabled APIs and communications, including:

* Customize your website's response to customer purchases in real-time
* Track customers via IPN "pass through" variables
* Deliver access keys for software downloads and other digital goods
* Automate your fulfillment operations
* Track affiliate sales and commissions
* Store transaction information in your own database



Regard
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In localhost, PayPal will not be able to reach your validation page.
Blank page is normal, because it's never display something, only validating order.

Server requirements is as described in download section, no more.

Have you check your Apache logs after make an order with PayPal ?
Does PayPal try to reach your validation page ?


Hi,

I have the same problem: The Customer orders and pays using paypal but the order doesn't show in the B.O.It does not happen every time. I can confirm that paypal successfully reaches my validation page. The attached screenshot shows the "order" displayed from the customer view (where it's available but not complete) which contain the IPN information. Some how the order_details table are not filled and the correct orderstatus not set properly.

I would really appreciate help on this one!

Thanks
PJ

BTW: I'm using version 1.2.1.0 and paypal module version 1.6

10701_TxtOTuprtdhWZV9Bwsai_t

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Same over here
ps Version 1.2.0.8
Paypal module v1.6

anyone who can help us out?
i recieved two orders with paypal from 2 customers.
1 order went perfect, the other has the same problem as described here in the previeus posts
thx for helping us out

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  • 4 weeks later...

hi Guys,

Paul has explained this issue couple times in the forum. You can search out by keyword 'Paypal payment error.' etc.

Try this module from Paul rather than using 1.6 one. the module is downloadable from http://www.ecartservice.net/08092008/beta-v2-paypal-module-prestashop/

Though it is not a perfect solution, but it works for customer payment by Paypal.

If you are just using Paypal only, try upgrade to v1.2.2.0 or v1.2.3.0 and use PayPal API module. it works fine for me. but you need a commercial hosting account and valid Internet Domain name.

Hope this help for you.

Cheers

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