[SOLVED] Failed opening required '/tools/smarty/Smarty.class.php' - PS 1.2.0.7 beta

[BladeXR]

Hello guys,

I'm very excited with this E-commerce solutio, but I'm a begineer, and I got stuck after completing installation of PS 1.2.0.7 beta. I'm receiving the following error message in IE and Firefox:

Warning: require_once(/tools/smarty/Smarty.class.php) [function.require-once]: failed to open stream: No such file or directory in E:\Websites\XYZ\config\smarty.config.inc.php on line 3

Fatal error: require_once() [function.require]: Failed opening required '/tools/smarty/Smarty.class.php' (include_path='.;c:\php\includes') in E:\Websites\XYZ\config\smarty.config.inc.php on line 3

I'm trying to run this application in my own dedicated server with the following general specifications:

Windows 2003 RC2
IIS 6.0
PHP 5.2.10
MySQL 5.1.36

I've searched a lot in the internet trying to figure out where the problem is, but I have no idea.

Please help! :-S

[Patric]

The file /tools/smarty/Smarty.class.php may be missing or corrupted. Please try to copy it again from the original archive.

[BladeXR]

Thanks Patric for your answer. However I've just replaced the file as you suggested but the problem persist.
There's anything else I can try to solve this?

[BladeXR]

Well, I've found the problem.

It was related to file "config.inc.php" under "config" folder, at least for windows OS as in my case.

The issue was in the entry:

/* Directories */

define('_PS_ROOT_DIR_', realpath($currentDir.'/..'));

It seems that windows isn't getting the path as expected, so, I replaced the function "realpath" with the function "dirname" that gives the "root path" of the application.

The line must be as follows:

define('_PS_ROOT_DIR_', dirname($currentDir));


In my case, it solved all my headaches and now Prestashop is running smoothly on my own server.

Hope this can help to others!

[Hani]

I'm having the same problem
I searched the original archive but don't find it. Is it included in the prestashop_1.2.4.0.zip file? Please help. I gotta have this done by the end of this week. Thanks all

[BladeXR]

Actually, I think it could be related to IIS because I changed to Apache and the problem didn't appear anymore.
I'm not pretty sure if the file still exist in the newest version. I will update my own version and see what happens.

[Hani]

Thank you for your prompt response, Blade
Sorry I forgot to state that I use WAMPServer on WinXP.
At installation, I have to create these folders: /themes/prestashop/lang, /tools/smarty/compile, /translations, /upload folder. Is it correct? Cos I didn't find it but the system required the folders.

[BladeXR]

Nope, those folders are found in the root path of your prestashop installation.
The problem is in the way the path is solved by the function in PHP. You must search under folder "config" for the file “config.inc.php”, then edit the file (I used wordpad) and search for the line:

/* Directories */

define(’PS_ROOT_DIR‘, realpath($currentDir.’/..’));

And then change it in this way:

define(’PS_ROOT_DIR‘, dirname($currentDir));

And save the file. It should work for you as it worked for me.
Good luck!!!

[walxo]

on Windows 2008 server - /config/config.inc.php
replace row:
define('_PS_ROOT_DIR_', realpath($currentDir.'/..'));
with:
define('_PS_ROOT_DIR_', 'C:/../../wwwroot');

Note: change backslashes '\' in windows path with slashes '/'

[Zuko]

Just an update.
In newer prestashop versions the file you need to change is: /config/defines.inc.php
You change this line:
define('PS_ROOT_DIR', realpath($currentDir.'/..'));
into this:
define('PS_ROOT_DIR', dirname($currentDir));

[redbeetle4403]

Hi All,

 

I have done as suggested above but still I get

^{PHP Fatal error: require_once() [function.require]: Failed opening required 'D:\Domains\myURL\wwwroot\shop\config/tools/smarty/Smarty.class.php' (include_path='.;C:\php5\pear') in D:\Domains\myURL\wwwroot\shop\config\smarty.config.inc.php on line 29}

 

I have changed the defines.inc line to

define('_PS_ROOT_DIR_', dirname($currentDir.'/shop'));

 

This is driving me crazy

Edited March 19, 2013 by redbeetle4403 (see edit history)

[sworld]

How to Solve it ?

 

Warning: require_once(/home1/sworld/public_html/wholesalestationery.in/tools/smarty/Smarty.class.php): failed to open stream: No such file or directory in/home1/sworld/public_html/wholesalestationery.in/config/smarty.config.inc.php on line 29

Fatal error: require_once(): Failed opening required '/home1/sworld/public_html/wholesalestationery.in/tools/smarty/Smarty.class.php' (include_path='.:/opt/php55/lib/php') in/home1/sworld/public_html/wholesalestationery.in/config/smarty.config.inc.php on line 29

[NemoPS]

Check if you have that smarty class file in the folder, or if the folder itself has enough access privileges. If the file is not there, download a clean prestashop version and grab it from there

[sworld]

I Did it not sure, How

[NemoPS]

You mean not sure how to download a clean version?