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Unable to install theme and force compile won't work!


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Hello everyone

 

I am the owner of a webstore using Prestashop. My store was done in 2011 and is on 1.4.0. It was done by my previous web designer and was seldom utilized because i wasn't focused on it.

 

Fast forward to 2013 and I decided to revamp the site and got another designer to re-do its look (only cosmetic changes). Now the new designer has told me that she is unable to load the new theme because:

 

1). There is no option to do so; see attached pic. (My previous designer told me she removed the function to prevent end users like myself from meddling with it and thus crashing the site.)

 

2). Force compile is not functioning; everytime a change is made to the site she has to manually delete the cache files from the tools folder.

 

With these issues, I am advised to start building a brand new site instead, but that would mean more money that i am able to pay for. Also, am told that an upgrade to 1.5 would mean more issues and is not viable as the cost of upgrading would be the same as building a new site.

 

I am really at a loss as I have no IT knowledge whatsoever (much less Prestashop). Can anyone please help? I do not want to abandon my site after spending so much money on it!

 

Thank you in advance kind souls!

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