[SOLVED]404 Bad Request Error can someone help me pleasee

[umutsari866]

can someone help me i have a problem i have installed my script everything is working ok i can add products but when i put in a price for a product and click save i get this error bellow,how can i hepl fix this ?

 

Bad Request

Your browser sent a request that this server could not understand.

 

 

 

 

 

Additionally, a 404 Not Found error was encountered while trying to use an ErrorDocument to handle the request.

[PascalVG]

What exactly do you mean with I have installed my script? Did you do a fresh installation of PS, or did you do an import of products or so?

Did you add a price to an existing product, or just add a totally new product?

 

Please elaborate a little.

What PS version do you use??

[umutsari866]

the problem is i can add new product and i can save without a price..when i put a price to the product i get that error .

 

What exactly do you mean with I have installed my script? Did you do a fresh installation of PS, or did you do an import of products or so?

Did you add a price to an existing product, or just add a totally new product?

 

Please elaborate a little.

What PS version do you use??

[PascalVG]

Hmm, Interesting problem... What PS version do you use?

[PascalVG]

Did you turn debug mode on? May give more clues...

 

for PrestaShop version < 1.5.3

In the file config/config.inc.php:

find:

@ini_set('display_errors', 'off');

And change into:

@ini_set('display_errors', 'on');

 

 

 

Or, In PS 1.5.3:

in config/defines.inc.php

find the line

define('_PS_MODE_DEV_', false);

And change to:

define('_PS_MODE_DEV_', true);

 

 

 

[PascalVG]

Update for those who are interested:

 

Last 24 hours we tried some obvious and less obvious ideas:

 

- We first tried the permissions of the database user. No problem there.

- We saw some 'optional parameters' fopen error on the configuration information page. (Host unwilling to fix, didn't really connected to error)

- We added some memory_limit -> 64M. No progress.

 

After sort of desperation, I did some more delving info forge error list, came up to this link: (I should have started here, I know... :[ )

http://forge.prestashop.com/browse/PSCFV-7428

 

Seems similar to this problem. Apparently a mod_security problem, fixable by your host.

 

We try to contact the host and see if they can see what goed wrong, while triggering the error and see what they come up with.

 

Pending result...

 

Cheers,

Pascal

[PascalVG]

OK, Contacted Umut's provider (3ix.com) and told them the story. They turned mod_security = ON and voila, it worked as a charm.

 

SOLVED :-)

 

Umut, please mark Q as solved (see my footer on how)

[umutsari866]

Pascal is the best person i met in this forum thats solved my problem your the best Pascal THANK YOU SO MUCH

 

OK, Contacted Umut's provider (3ix.com) and told them the story. They turned mod_security = ON and voila, it worked as a charm.

 

SOLVED :-)

 

Umut, please mark Q as solved (see my footer on how)

[PascalVG]

*Blush*

 

Glad I could help, but really, credit goes to Whispar1 (as fas as I know, he was the first, correct me if I'm wrong) in this post:

http://www.prestashop.com/forums/topic/219275-solved-unable-to-add-product-attributes-403-error-1531/page__p__1084188#entry1084188

 

Good luck with your shop, Umut!

 

Pascal

[Musicainstrumentstore]

Im using PrestaShop 1.5.3.1. When I edit the product I click the save button or save&stay button after that show page not available 404. Please help me to resolve this.

[siblibusro]

i have same problem ps 1.5.4

http://tokoobatherbalalami.com

is anything i can do to fix this problem?

[PascalVG]

Hi Sibli,

Did you try the solution I mentioned earlier (mod_security off on the host's server)? If not yet, ask your host to turn the mod_security off. Tell them you run an E-commerce site and that it interferes with it.

 

 

Let me know,

pascal.

 

N.B. If that doesn't help, other problem may be memory. Please Copy your advanced parameters->configuration Information.

[siblibusro]

hi pascal thanks

 

its configuration information

Server informasi

 

Server informasi: Linux #1 SMP Tue May 21 16:10:52 EDT 2013 x86_64

Versi perangkat lunak server: Apache

Versi PHP: 5.3.24

Memory limit: 128M

Max execution time: 300

 

i'll contact host server as your advice to turn off mod security

thanks

Edited July 6, 2013 by siblibusro (see edit history)

[siblibusro]

hi pascalIVG

thanks for your advise i contact hosting provider and the mod security now its off, my my problem is resolve...

 

 

----- toko obat herbal |obat alami------

[PascalVG]

Hi Sibli,

Glad it helped :-)

 

I'll mark this as [sOLVED]

pascal

[123Kirill312]

Hi! Thank you for the solution but my host told me that he can't configure server including mod_security ON)))