alexwestgarth Posted July 23, 2009 Share Posted July 23, 2009 DOES NOONE REPLY TO ANY POSTS HERE !!!!!! I STAND CORRECTED PRESTASHOP HAVE NOW GOT IN TOUCH (MY FAULT FOR NOT POSTING IN FORUM) WHY HAVE PM MODULE INSTALLEDYou type an issue into google about Virtuemart and you get the answer within seconds!!!!MESSGAE A PRESTASHOP TEAM MEMBER AND YOU GET IGNORED!!!!RIGHT.....My problem is i add a 5th item and the shipping amount goes back down to the lowest amoutn of shipping. PLEASE HELP Link to comment Share on other sites More sharing options...
Patric Posted July 23, 2009 Share Posted July 23, 2009 DOES NOONE REPLY TO ANY POSTS HERE !!!!!! Wow ! First post and you complain ! Welcome !You type an issue into google about Virtuemart and you get the answer within seconds!!!! I don't see the link with this forum...MESSGAE A PRESTASHOP TEAM MEMBER AND YOU GET IGNORED!!!! Why sending a message to the team instead of posting on the forum ? You want to be served before the others ? Forum is made for this and answers will be useful for everybody.Does your bug happen when you reach a certain weight range ? Link to comment Share on other sites More sharing options...
Patric Posted July 23, 2009 Share Posted July 23, 2009 And in addition... A PM... It won't make things go faster... You're not alone... What if everybody would act like you ?... Link to comment Share on other sites More sharing options...
alexwestgarth Posted July 23, 2009 Author Share Posted July 23, 2009 Hi I have actually PM team member and got ignored. I have looked through your whole entire forum and no answers to the problem that other people are having as well. Me ranting right away got your attention!it seems to be when i add the 5th item it goes back down to the lowest shipping cost. No matter what i do it keeps happeneing. I am not an angry person but i used Virtuemart converted to Prestashop and everything fine apart from there are no easy to find modules to bolt on or the support threads are pretty much bare. I am loving the platform so far and hats off to you guys you have a potentially huge thing going on here but help help help is what you need to get this fully off the ground. Much appreciate your response Alex ;O) Link to comment Share on other sites More sharing options...
alexwestgarth Posted July 23, 2009 Author Share Posted July 23, 2009 I have not acted like anything! i am merely expressing what people are expressing in other posts???????? Link to comment Share on other sites More sharing options...
Patric Posted July 23, 2009 Share Posted July 23, 2009 I have never heard about this 5th item bug. If you found similar topics on the forum, please post them.There was (fixed I hope) a known bug that caused the same behavior han the one you describe.May be you always had products with the same weight so at the 5th you arrive in a certain weight range that causes the bug.Please try to determine if it doesn't happen when you reach a certain weight range. Link to comment Share on other sites More sharing options...
alexwestgarth Posted July 23, 2009 Author Share Posted July 23, 2009 other thread is http://www.prestashop.com/forums/viewthread/21600/installation_configuration___upgrade/shipping_rates_back_to_square_one5 items = 1000g at that point it goes back to lowest shipment cost. I have ranges 0-400g 401-600g 601-1199g 1200-10000g0-400 = £2.25401-600 = £2.25601-1199 = £2.931200-10000 = £6.41 Link to comment Share on other sites More sharing options...
alexwestgarth Posted July 23, 2009 Author Share Posted July 23, 2009 each item is 200g so it happens when i reach 1000gMany many thanks for your help Patric Link to comment Share on other sites More sharing options...
Patric Posted July 23, 2009 Share Posted July 23, 2009 On which PrestaShop version do you have this bug ?If this is on 1.1 finale, please make a try with the 1.2 beta 4 version to see if this bug as not already been fixed. Link to comment Share on other sites More sharing options...
alexwestgarth Posted July 23, 2009 Author Share Posted July 23, 2009 Hi I am using the version 1.1.0.5Do you mean to upgrade to Beta 4? do you have the link to the download and the link to how to upgrade??Again aprreciate your help Patric. Link to comment Share on other sites More sharing options...
Patric Posted July 23, 2009 Share Posted July 23, 2009 No, I'm talking about making another install from scratch, in another directory, with the 1.2 b4 version, configuring and testing it the same way.Here you'll find it :http://www.prestashop.com/en/downloads/Thanks. Link to comment Share on other sites More sharing options...
alexwestgarth Posted July 23, 2009 Author Share Posted July 23, 2009 Trouble is i have spent weeks putting this site together on the basis that your info said not to use Beta 4 for live shops. Does this mean i have to set the whole shop up again and upload everything from scratch ie add each product individually again. Where i am new to prestashop i am not aware if it is easy to do. Link to comment Share on other sites More sharing options...
Patric Posted July 23, 2009 Share Posted July 23, 2009 The aim is actually only to know if this bug is still present on the 1.2 version or has been fixed. Link to comment Share on other sites More sharing options...
alexwestgarth Posted July 23, 2009 Author Share Posted July 23, 2009 what will happen if i install beta and then do a Mysql restore ? Link to comment Share on other sites More sharing options...
alexwestgarth Posted July 23, 2009 Author Share Posted July 23, 2009 I see i am just uploading all the files. I will let you know if it is fixed or not in Beta 4 Link to comment Share on other sites More sharing options...
Patric Posted July 23, 2009 Share Posted July 23, 2009 It won't run. 1.1 and 1.2 databases have not the same structure. Link to comment Share on other sites More sharing options...
glosticks Posted July 23, 2009 Share Posted July 23, 2009 try swapping the weight back to kg and see if that make a difference Link to comment Share on other sites More sharing options...
alexwestgarth Posted July 23, 2009 Author Share Posted July 23, 2009 Hi, I have just installed gone into modules and got this.Parse error(s) in module(s)statsbestvouchersstatscarrier Link to comment Share on other sites More sharing options...
alexwestgarth Posted July 23, 2009 Author Share Posted July 23, 2009 Hi GLosticks, Thanks but changing to kg does not work either. Is anyone else having this problem? Link to comment Share on other sites More sharing options...
alexwestgarth Posted July 23, 2009 Author Share Posted July 23, 2009 Hi, Patric, Installed Beta 4 and the carriage works perfectly! how can i get my version working? any ideas? Link to comment Share on other sites More sharing options...
alexwestgarth Posted July 24, 2009 Author Share Posted July 24, 2009 Hi Anyone got any suggestions?? Shipping works in Beta but not 1.1 Link to comment Share on other sites More sharing options...
alexwestgarth Posted July 24, 2009 Author Share Posted July 24, 2009 Please help?/ i am losing money because of shipping and on the other hand i need it included when customer is paying Link to comment Share on other sites More sharing options...
alexwestgarth Posted July 24, 2009 Author Share Posted July 24, 2009 me losing money is not prestashops fault Link to comment Share on other sites More sharing options...
alexwestgarth Posted July 29, 2009 Author Share Posted July 29, 2009 Can anyone help with this??? if it was a bug then what was the fix?????I am using 1.1 and the shipping geos back to the lowest amount when you kit 1kg of weight (1000g) Link to comment Share on other sites More sharing options...
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