mihap Posted March 30, 2013 Share Posted March 30, 2013 Im using prestashop 1.3.6.0 and paypal module 1.7.1. When customer select paypal module to pay with, we get money to our paypall acount but problem begins when customer redirect back from paypall to our page. We cant see order in the admin section, customer still has products in cart and the return url of our site isnt order-confirmation page but domain/history.php?slowvalidation. Problem appears two days ago, before we didnt have this problem. My paypall settings are the same... In My account > Profile > Website Payment Preferences, set: - Auto Return : Off, - Payment Data Transfer to Off. In My account > Profile > Shipping Calculations - check Click here to allow transaction-based shipping values to override the profile shipping settings listed above All PrestaShop currencies must be also configured inside Profile > Financial Information > Currency balances Can u help me? Link to comment Share on other sites More sharing options...
Avengers Posted March 30, 2013 Share Posted March 30, 2013 hi send me Pm and u r details thanks Link to comment Share on other sites More sharing options...
shokinro Posted March 30, 2013 Share Posted March 30, 2013 1. First please double check if you have IPN enabled and it is still there 2. Check your IPN history at Paypal account - My Account - History - IPN history See what is the status of the IPN, if there is an error, try to fix that error. 3. If IPN sent successfully without error, the issue might be at your server. IPN - Instant Payment Notification Link to comment Share on other sites More sharing options...
mihap Posted March 31, 2013 Author Share Posted March 31, 2013 i checked ipn histroy. example OK to ship Payment Status: Completed We recommend that you: Contact the buyer to confirm the purchase and validate the shipping address Use a shipping service with signature confirmation Tips to sell securely Seller Protection Not eligible for protection Seller protection is only available for items sold on eBay. in paypall everything looks OK? Problem begins when gor back... Link to comment Share on other sites More sharing options...
shokinro Posted March 31, 2013 Share Posted March 31, 2013 The information you posted is not IPN history information. You need to log in to your Paypal account, then go History and IPN history to find out if the related transaction is sent correctly. Link to comment Share on other sites More sharing options...
mihap Posted March 31, 2013 Author Share Posted March 31, 2013 (edited) c590def Edited March 31, 2013 by mihap (see edit history) Link to comment Share on other sites More sharing options...
shokinro Posted March 31, 2013 Share Posted March 31, 2013 1. you should remove the message content from your post for privacy reason, it contains customer information 2. It clear states that IPN failed, it is tried 8 time. 3. I check the IPN URL it is not availble http://www.fjdfsfas.com/modules/paypal/validation.php It means the IPN URL is wrong or some configuration issue that prevent the script to be run. Link to comment Share on other sites More sharing options...
mihap Posted March 31, 2013 Author Share Posted March 31, 2013 i changed domain name because of security and other real datas... ipn url is correct. do u have some other idea what can be wrong? Link to comment Share on other sites More sharing options...
shokinro Posted March 31, 2013 Share Posted March 31, 2013 -check the file permissions to see if it is set correctly - 644 and folder permissions should be set as 755. - make sure IPN url is reachable from outside. one of my customer has similar issues, it was caused by some special rewrite rules in root htaccess (for WordPress) prevent Paypal server reach the IPN page. but it might not be your scenario. hope this helps Link to comment Share on other sites More sharing options...
mihap Posted March 31, 2013 Author Share Posted March 31, 2013 rules are ok.. is normal when customer click return to (when she paid) get message and must click continue? Although this page is encrypted, the information you have entered is sent over an unencrypted connection and should be read by other people. Are you sure you want to send this information? Link to comment Share on other sites More sharing options...
mihap Posted April 1, 2013 Author Share Posted April 1, 2013 is necessary for running paypal normal that fopen is ON? Link to comment Share on other sites More sharing options...
Avengers Posted April 5, 2013 Share Posted April 5, 2013 yes it is solved as i have tested and showed allow_fopen has to be on thanks. this topic is solved now Link to comment Share on other sites More sharing options...
JPO Posted September 27, 2013 Share Posted September 27, 2013 I'm brand new to PrestaShop and am having some of the same PayPal issues discussed here, but am running new PS ver 1.5.5.0. I think the paths and filenames to IPN have changed? I have 4 PayPal questions: 1) I have PayPal USA/Canada Standard version 1.2.5 enabled and mostly working but my modules list recommends an update to module ver 1.2.6. When I go to AddOns it displays it as 1.2.6 but when I download it and unpack the files are actually still ver 1.2.5. Am I missing something? 2) Doing test orders and paying by PayPal returns me to https://mydomain/order-history instead of .../order-confirmation as I've requested in my PayPal settings. I've tested this with the one-page-checkout and the 5-page-checkout and can't seem to get the right return URL. 3) Not sure if I need IPN on because transaction data seems to get to my PS admin without it; but what is the path to IPN file in new PS ver 1.5.5.0? When I FTP in and look around all I find is .../modules/paypalusa/paypalusa.php. 4) I also get the secure URL warning only when my browser (Chrome) returns to my secure page(s) from any PayPal page. If I simply refresh the page the warning goes away? Any help with any or all of the above would be appreciated. Link to comment Share on other sites More sharing options...
[email protected] Posted October 6, 2013 Share Posted October 6, 2013 I am using prestashop 1.5.5. I am facing troubles with paypalusa when switch from English to Spanish, the paypal payment botton has an error in the link and doesn't show up, any idea where do I can fix? Link to comment Share on other sites More sharing options...
ZprestoR Posted October 9, 2013 Share Posted October 9, 2013 Hello, In the path: "/modules/paypal/img/" you must verify if there is an image with the iso of the selected lang in the name. Ex: at "/modules/paypal/img/default_logos/" if the selected lang is PT, I must have an image called: "PT_horizontal_solution_PP.gif". Verify if your modules has it. Anyways, it should get the default image if there is no image with the iso lang. Best Regards, Vitor de Souza Support Team. Link to comment Share on other sites More sharing options...
moraira Posted October 18, 2013 Share Posted October 18, 2013 Hi Guys, Las 10 days we are detecting problems with the paypal module and google chrome, the API does not work but paypal express button runs OK. It does not appear any error message, just the paypal payment option does nothing when you click on it. We use Prestashop 1.5.6 and 3.6.1 paypal. IT IS RARE because we have restored the paypal modules 3.6.0 and 3.5.8 (a few days ago it runs) and not working. even restoring either 1.5.5 Prestashop. With Explorer, Safari or Firefox runs ok. We have check it with last versiones of windows and android tablets Any Idea ? So we thought it will be a paypal issue and java. Link to comment Share on other sites More sharing options...
ZprestoR Posted October 18, 2013 Share Posted October 18, 2013 Hi Guys, Las 10 days we are detecting problems with the paypal module and google chrome, the API does not work but paypal express button runs OK. It does not appear any error message, just the paypal payment option does nothing when you click on it. We use Prestashop 1.5.6 and 3.6.1 paypal. IT IS RARE because we have restored the paypal modules 3.6.0 and 3.5.8 (a few days ago it runs) and not working. even restoring either 1.5.5 Prestashop. With Explorer, Safari or Firefox runs ok. We have check it with last versiones of windows and android tablets Any Idea ? So we thought it will be a paypal issue and java. Did you search if PayPal API did not change? Best Regards, Vitor de Souza Support Team Link to comment Share on other sites More sharing options...
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