user2013 Posted March 28, 2013 Share Posted March 28, 2013 (edited) HI, I now have issue with creating account, when i enter email and click create account it takes me to page where i can enter info as, name, password, dob etc. when i click on "Register", it shows /authentication link in address bar and shows red error as below: There is 1 error An error occurred while creating your account.. Can anyone help please? Edited March 29, 2013 by user2013 (see edit history) Link to comment Share on other sites More sharing options...
vekia Posted March 28, 2013 Share Posted March 28, 2013 well, for the first you must debug it, but you probably dont know how? right? so, if you are using chrome, press ctrl+f12 / fn+f12 and you will see nice tool to debug scripts / etc then open "console" tab and try to add something to cart, you will see logs of this action and if any error appear - error code. Paste it here if you can, please regards Link to comment Share on other sites More sharing options...
user2013 Posted March 28, 2013 Author Share Posted March 28, 2013 On 3/28/2013 at 9:53 PM, vekia said: well, for the first you must debug it, but you probably dont know how? right? so, if you are using chrome, press ctrl+f12 / fn+f12 and you will see nice tool to debug scripts / etc then open "console" tab and try to add something to cart, you will see logs of this action and if any error appear - error code. Paste it here if you can, please regards Thanks for response. I opened it in console but when i add something in cart, the console doesn't show anything. Please help. You may see store here: http://www.asianelectricstore.com/ Link to comment Share on other sites More sharing options...
vekia Posted March 29, 2013 Share Posted March 29, 2013 are you sure? I checked your website and i saw: Uncaught TypeError: Object [object Object] has no method 'autocomplete' www.asianelectricstore.com:227 turn off ajax search in your back office. but i think that this bug isn't related to your issue. The main problem , i think, is with product.tpl template file. You changed something there? Link to comment Share on other sites More sharing options...
user2013 Posted March 29, 2013 Author Share Posted March 29, 2013 (edited) I finally decided to install fresh copy of PS and it seems working fine. But i have 1 issue when customer is checking out, after adding address, it asks to select shipping carrier while doesn't show any carrier and not showing any button to move to payment option. Please see screenshot below and let me know how to sort it out as i want free shipping to be added. Thanks Edited March 30, 2013 by user2013 (see edit history) Link to comment Share on other sites More sharing options...
user2013 Posted April 2, 2013 Author Share Posted April 2, 2013 Any help?? Link to comment Share on other sites More sharing options...
vekia Posted April 2, 2013 Share Posted April 2, 2013 are you sure that your carries are configured properly? Link to comment Share on other sites More sharing options...
user2013 Posted April 2, 2013 Author Share Posted April 2, 2013 Yes, if you know some steps, then please tell me so i do it once again and see if that works or not. I would ideally need to add 1 carrier only and free shipping! Link to comment Share on other sites More sharing options...
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