Jump to content

Best Hosting For Prestashop ?

tdr170
 Share

Recommended Posts

tdr170 Newbie

tdr170

Posted
Posted

Looking to change host as the host I am currently with does not support some features that I would like to use.

 

Need to use Cron jobs - current host does not support

PHP Soap, Needed for modules like Fedex - current host does not support

 

Need to keep PHP.ini editing - current host does have this would want to keep that option

 

Somehow I feel like I am missing something I wanted to make sure the new host had/supported but can't think of it right now, feedback is much appreciated.

 

Looking at HostGator as they seem to have these options just not sure about the PHP soap, does any one here use them and the FedEx module.

 

Thanks.

Link to comment
Share on other sites
tomerg3 Apprentice

tomerg3

Posted
Posted

@Bill Out of experience, that's about the worse thing you can do, for so many reasons.

 

If you care about your website, and want to have a reliable up time, you should go with a professional company that has tech people 24/7 in case....

 

@tdr What type of host are you looking for? shared, VPS, or dedicated?

 

Much like many things in life, you get what you pay for...

 

The bigger and more profitable site you have, the less you want to risk down time, especially if you're on a shared host.

 

Traffic wise, an average size site, under 5K visits a month can use a shared host, under 15k can use a VPS, and over that, you'll want to go with a dedicated.

 

With that said, if you have 3k visits, but convert a lot of them to sales, and stand to lose a substantial amount in case of downtime, you should go with a VPS or better (as they also tent to have better support)

  • Like 2
Link to comment
Share on other sites
tdr170 Newbie

tdr170

Posted
  • Author
Posted

@Bill Out of experience, that's about the worse thing you can do, for so many reasons.

 

If you care about your website, and want to have a reliable up time, you should go with a professional company that has tech people 24/7 in case....

 

@tdr What type of host are you looking for? shared, VPS, or dedicated?

 

Much like many things in life, you get what you pay for...

 

The bigger and more profitable site you have, the less you want to risk down time, especially if you're on a shared host.

 

Traffic wise, an average size site, under 5K visits a month can use a shared host, under 15k can use a VPS, and over that, you'll want to go with a dedicated.

 

With that said, if you have 3k visits, but convert a lot of them to sales, and stand to lose a substantial amount in case of downtime, you should go with a VPS or better (as they also tent to have better support)

 

Thanks for the feedback the site is not a high sales site and I use a shared host with no issues with down time.

While I appreciate your feedback the question is what host has the options I need not about what type of service I should use.

Currently with Ipage and while the hosting has been error free with no downtime to speak of I would like to be able to use the FedEx module, Birthday module each requiring its own parameters not supported by my current host.

 

Thanks.

Link to comment
Share on other sites
tomerg3 Apprentice

tomerg3

Posted
Posted

Based on the type of service you need, we can recommend a host (as they rarely offer all 3 options).

 

Bluehost is pretty good for PS, we used it in the past for low traffic sites.

They will install extra extensions when asked (I believe they have SOAP already included), and they allow creating your own php.ini

Link to comment
Share on other sites
cocothecat Newbie

cocothecat

Posted
Posted

I can set you up with some space if you still have trouble finding what you need, i manage my own server although hosting is not something I offer out as a "business" I'm happy to help out the community.

 

What cron jobs do you need to run? just update prices and shipping info etc?

Link to comment
Share on other sites
  • 2 weeks later...
barrystein Newbie

barrystein

Posted
Posted (edited)

I am running Prestashop 1.4.9 on bluehost and unable to have shop send out mail.

 

I continue to get the following php errors when I try to send email from prestashop.

Get same errors if I try using the php mail function or smtp

 

[07-Apr-2013 13:29:24 America/Los_Angeles] PHP Notice: Undefined index: mailMethod in /home4/homescq0/public_html/adminhss/ajax_send_mail_test.php on line 33

[07-Apr-2013 13:29:24 America/Los_Angeles] PHP Notice: Undefined index: smtpSrv in /home4/homescq0/public_html/adminhss/ajax_send_mail_test.php on line 34

[07-Apr-2013 13:29:24 America/Los_Angeles] PHP Notice: Undefined index: testMsg in /home4/homescq0/public_html/adminhss/ajax_send_mail_test.php on line 35

[07-Apr-2013 13:29:24 America/Los_Angeles] PHP Notice: Undefined index: testSubject in /home4/homescq0/public_html/adminhss/ajax_send_mail_test.php on line 36

[07-Apr-2013 13:29:24 America/Los_Angeles] PHP Notice: Undefined index: testEmail in /home4/homescq0/public_html/adminhss/ajax_send_mail_test.php on line 38

[07-Apr-2013 13:29:24 America/Los_Angeles] PHP Notice: Undefined index: smtpLogin in /home4/homescq0/public_html/adminhss/ajax_send_mail_test.php on line 40

[07-Apr-2013 13:29:24 America/Los_Angeles] PHP Notice: Undefined index: smtpPassword in /home4/homescq0/public_html/adminhss/ajax_send_mail_test.php on line 41

[07-Apr-2013 13:29:24 America/Los_Angeles] PHP Notice: Undefined index: smtpPort in /home4/homescq0/public_html/adminhss/ajax_send_mail_test.php on line 42

[07-Apr-2013 13:29:24 America/Los_Angeles] PHP Notice: Undefined index: smtpEnc in /home4/homescq0/public_html/adminhss/ajax_send_mail_test.php on line 43

[07-Apr-2013 13:29:24 America/Los_Angeles] PHP Fatal error: Uncaught exception 'Exception' with message 'The recipients parameter must either be a valid string email address, an instance of Swift_RecipientList or an instance of Swift_Address.' in /home4/homescq0/public_html/tools/swift/Swift.php:337

Stack trace:

#0 /home4/homescq0/public_html/classes/Mail.php(231): Swift->send(Object(Swift_Message), '', 'info@switched-o...')

#1 /home4/homescq0/public_html/adminhss/ajax_send_mail_test.php(45): MailCore::sendMailTest('', '', '', '', 'text/html', '', 'info@switched-o...', '', '', '', '')

#2 {main}

thrown in /home4/homescq0/public_html/tools/swift/Swift.php on line 337

 

 

Also there is another weird error that sometimes get thrown...

saying a file is missing:

 

[sun Apr 07 14:30:49 2013] [error] [client 75.36.43.145] File does not exist: /home4/homescq0/public_html/js/ajax.js,

 

 

Based on the type of service you need, we can recommend a host (as they rarely offer all 3 options).

 

Bluehost is pretty good for PS, we used it in the past for low traffic sites.

They will install extra extensions when asked (I believe they have SOAP already included), and they allow creating your own php.ini

Edited by barrystein (see edit history)
Link to comment
Share on other sites
ospnz Newbie

ospnz

Posted
Posted

Hi tdr170,

 

I found www.xtrawebhosting.com would supports all requirements to host Pretashop which I've been using their hosting services for over 2 years without any problems. They have 3 data centre in UK, USA & Australia, I'm from New Zealand & I've chosen my data centre in UK and I get my ticket replied in less then 10 minutes every times or whenever I stuff up my online shop. They said they have 99.99% up time guaranteed but in reality I've never had any down time at all so I'm very happy with their services though. You can find out yourself at the link above.

 

Anyways, good lucks and hope you found a suitable hosting services for you.

 

Regards

 

Jacky

Link to comment
Share on other sites
ospnz Newbie

ospnz

Posted
Posted

OK then at this point I need a good host offering the options I require and a shared host has been fine for the first year and sales online a not huge the site is a niche site we sell Nitro RC on road race cars.

The big ones I guess are the PHP soap and the Cron jobs, as you say I can always create my own PHP.ini.

 

http://team-shepherdusa.com/shop

 

 

www.xtrawebhosting.com do supports PHP soap & Cron jobs though as I've been using their services for over 2 years now...cheers!!

Link to comment
Share on other sites
tdr170 Newbie

tdr170

Posted
  • Author
Posted

Well I have narrowed it down to Bluehost and HostGator both seem to have what I need.

Right now kind of leaning to Bluehost as they allow full editing of the PHP.ini file, or at least it seems they do.

HostGator allows you to edit the PHP.ini file but limits what you can edit without calling and having an Admin edit for you.

Link to comment
Share on other sites
  • 3 months later...
spring00 Newbie

spring00

Posted
Posted

I know this post is old but as someone who has used Bluehost for ps I would not recommend them. Their support service is very poor. Their Live Chat support is set up so that the person you are allocated is assisting several customers at the same time. You end up stuck on live chat for hours as they get confused when they do return to you so you have to keep repeating yourself. Their Ticket support is also slow and not helpful. They just dont seem to care even when they created a problem. I recommend Vidahost for UK hosting but I'm still searching for a USA host who can match their service.

Link to comment
Share on other sites
  • 4 weeks later...
Kagobio Newbie

Kagobio

Posted
Posted

I don't know who's the best, but I know that the worse is HostPapa for sure.

 

I had a terrible experience in speed performance in my prestashop site.

 

When you speak with the support department about speed issues they try to get ridded of you whith nonsense arguments.

 

I had an all brand new Wordpress installation with just one post (no customization, no nothing), the load speed was awfull. What did they say? You must optimize the database . LOL

 

When you make a compliment the speed of your site improves, but after a few days it all gets the same.

 

I truly disrecommend HostPapa

Link to comment
Share on other sites
PrestaToys Newbie

PrestaToys

Posted
Posted

Bluehost?

 

I just moved my shop to Bluehost (my client's hosting provider) from my usual hosting company. Every page load now takes 3 times as long. I am not happy, and sooner or later, my client will not be happy.

 

I searched "prestashop hosting partners" on Google and the first result was this.

 

 

Bluehost - Hosting - E-commerce Industry Partners - PrestaShop

www.prestashop.com/en/industry-partners/hosting/bluehost‎

Bluehost is a PrestaShop Premium Partner for e-commercehosting. Choose the best partners to help you to build your online store!

 

But when I click on the page, there is a recommendation for InMotion hosting and A2 Hosting ... no mention of Bluehost!!!

 

I am starting to think Bluehost are scammers. I am in Canada and when i search for best hosting companies in Canada, Bluehost always comes up, but with a bit of research, I confirmed that they do not have a presence in Canada, nor do they have any Canadian Servers.

 

If Bluehost is indeed a "PRESTASHOP PREMIUM PARTNER then I'd expect to see them listed front and centre on Prestashop's site. but they are not. I am suspicious!

 

I am thinking of A2 hosting b/c they have a $5/month option to be on servers with solid state hard drives... this should speed things up. quite dramatically, but have no other information about them

 

Again, Bluehost at 1/3 the speed of my usual hosting company (Canhost btw) is not impressive. And their marketing/self-promotion seems a bit deceptive.

 

Canhost servers are in Vancouver, British Columbia and Bluehost is in Idaho... not sure how much that matters. Not sure if the NSA is slowing down US traffic either

 

If anyone has information about this, please share. As much time and research it took to choose Prestashop, just as important is where we put our e-commerce site.

 

Thanks!

  • Like 1
Link to comment
Share on other sites
jksynergyworks Newbie

jksynergyworks

Posted
Posted

I just migrate to bluehost and am regretting now. The server is good because I get almost a score of 100 when I test with page speed. But when I am facing an issue, the shortest time for live chat is 30 mins. By then, problems may have escalated. If live chat is so slow, you can imagine how long it takes for email support to reply you. There is also no tech support during the weekend. So if you sign up blue host, you have to pray that the problem does not occurs over the weekend.

Link to comment
Share on other sites
  • 2 months later...
PrestaToys Newbie

PrestaToys

Posted
Posted

No More GoDaddy's, HostPapas, HostGators...even bluehost... all terrible service and outages

 

What about  Prestashop's recomendations?

 

http://www.prestashop.com/en/ecommerce-hosting/bluehost

 

A2 Hosting or Inmotion Hosting... does anyone have any information or experience with these hosting companies?

 

I am in Canada and Canadian Companies have been migrating away from US hosting companies because of the NSA surveillance (Corporate Espionage is a billion $ industry).  Anyone have any recommendations for Canadian or European hosting companies?

Link to comment
Share on other sites
shahriar Newbie

shahriar

Posted
Posted

Bluehost?

 

I just moved my shop to Bluehost (my client's hosting provider) from my usual hosting company. Every page load now takes 3 times as long. I am not happy, and sooner or later, my client will not be happy.

 

I searched "prestashop hosting partners" on Google and the first result was this.

 

 

Bluehost - Hosting - E-commerce Industry Partners - PrestaShop

 

www.prestashop.com/en/industry-partners/hosting/bluehost‎

 

 

Bluehost is a PrestaShop Premium Partner for e-commercehosting. Choose the best partners to help you to build your online store!

 

But when I click on the page, there is a recommendation for InMotion hosting and A2 Hosting ... no mention of Bluehost!!!

 

I am starting to think Bluehost are scammers. I am in Canada and when i search for best hosting companies in Canada, Bluehost always comes up, but with a bit of research, I confirmed that they do not have a presence in Canada, nor do they have any Canadian Servers.

 

If Bluehost is indeed a "PRESTASHOP PREMIUM PARTNER then I'd expect to see them listed front and centre on Prestashop's site. but they are not. I am suspicious!

 

I am thinking of A2 hosting b/c they have a $5/month option to be on servers with solid state hard drives... this should speed things up. quite dramatically, but have no other information about them

 

Again, Bluehost at 1/3 the speed of my usual hosting company (Canhost btw) is not impressive. And their marketing/self-promotion seems a bit deceptive.

 

Canhost servers are in Vancouver, British Columbia and Bluehost is in Idaho... not sure how much that matters. Not sure if the NSA is slowing down US traffic either

 

If anyone has information about this, please share. As much time and research it took to choose Prestashop, just as important is where we put our e-commerce site.

 

Thanks!

 

100% Agree , bluehost is scammer , i shift to bluehost and waist my time and money . i had experience with bluehost and hostmonster , both this company is same and same support under different name .

Link to comment
Share on other sites
  • 6 months later...
erictran Newbie

erictran

Posted
Posted

I have good experience with Hostgator, I have been hosting my Prestashop site on Hostgator for about 2 years without having any significant problems

However, I think we'd better use VPS, not shared hosting to host a Prestashop site

Link to comment
Share on other sites
PrestaToys Newbie

PrestaToys

Posted
Posted

Hey Eric,

 

I heard Hostgator is a good choice.

 

But just to let you all know, I contacted Prestashop People and asked what they recommend.  The person I spoke with recommended InMotion, so we went there.

 

They actually have a "prestashop support team" or at least a few really knowledgeable people.

 

This guy, Scott M. is extremely helpful, as are all their staff.

 

Lots of good advice articles like the following (always seem to pop up on a Google search)

 

http://www.inmotionhosting.com/support/edu/prestashop-15/prestashop-themes/change-shop-theme

 

 

Anyway, things have been really smooth, we have seen much improved speeds for our site.

 

We chose to go with (on InMotion's recommendation) the VPS-1000 package and it seems plenty good ($29.95 /month)

 

Easy to upgrade to a more robust VPS if necessary.

 

I am current having some problems with my multistore and they have referred me once again to their prestashop experts.... no charge!  They told me that as Prestashop is always evolving, they are interested in helping us fix problems and reporting them to Prestashop to help make improvements.  I like this!!!

 

We've been to 3 hosting companies, and had problems.  problems aren't so much the problem as bad support.  They had bad support.  InMotion has fantastic support!  I like that too!

 

Hope this helps.

Link to comment
Share on other sites
  • 1 month later...
smallbizwiz Newbie

smallbizwiz

Posted
Posted

I have been using BlueHost and all most all of their packages, and it goes down at least once a week.  I've tried all of their packages.  Bottom line: Blue Host sucks.  The issue I face is migrating to someone else.  This is a long, extremely painful task.  I'd rather deal with the devil I know at this point.  The outages are rarely more than 10 minutes, so I am just putting up with it for now.  I'm hopefully going to switch with my next large project to test, then migrate the rest.  I'm leaning toward inMotion, but I really would like someone that is less known - it seems like the smaller companies are not targets of attacks.

Link to comment
Share on other sites
jksynergyworks Newbie

jksynergyworks

Posted
Posted

I was with BlueHost and was not happy that I have to wait about 30mins for online support. I switched to Hostgator and online chat was much much better. The webhost uptime was good but the website was loading too slowly. In the end, I found Site5 which have many server locations to choose from. Uptime was good and there is lesser outages (one to two months once). Loading was fast too. So far so good. The performance is also dependent on server you are assigned to. Best approach is to choose a server near your customers. You can click on my affiliate link http://www.site5.com/in.php?id=190849 to check out or go directly to site5.com.

Link to comment
Share on other sites
smallbizwiz Newbie

smallbizwiz

Posted
Posted

If we accept that all hosting that most of us can afford will go down from time-to-time.  We really need redundancy, not a full-proof host.  I mean BlueHost sucks, but they're only down a few hours per month.  If you assume that another host is NOT down at that time, and your website is mirrored on that back-up host, you have 100% up time.

 

Consider the following and let me know what you guys think...

 

Domain Registration: GoDaddy (or any company other than the PRIMARY_HOST or BACKUP_HOST)

Hosting #1: BlueHost (or any other as PRIMARY_HOST)

Hosting #2: Site5 (or any other as BACKUP_HOST-up)

 

Set the NameServer in Godaddy with four entries ns1.PRIMARY_HOST.com, ns2.PRIMARY_HOST.com, ns1.BACKUP_HOST.com, ns2.BACKUP_HOST.com

 

Now, the challenge will be synchronization of the primary and secondary websites.  I have tested that synchronization can occur every 1 minute; very reliably every 3 minutes (i.e. some of the 1 minute cron jobs fail).  This may or may not be acceptable for some, but for me that is fine.  You assume catalog updates are completed successfully without interruption, which should be monitored as standard business practice anyways.  With those assumptions, this would mean, worst case, a server going down would lose the customers' orders that are logged in at the time the server goes down.  I rarely have more than a dozen concurrent users with items in a cart, so that is fine with me as well.

 

This is where I go from practice to theory.  

1. In theory, the nameserver with the perceived lightest load should be used to serve the website, correct?  Ideally, this would be ns1.PRIMARY_HOST.com, right?  

2. To make sure the PRIMARY_HOST serves the website when PRIMARY_HOST is operational, could we artificially increase the load on the BACKUP_HOST?  

3. Is the artificial load, if practical, even necessary if you assume that the worst-case scenario above is acceptable?

 

Anyone follow me?  This really isn't tough to test, but to test it in practice, the PRIMARY_HOST needs to go down - something you really don't want, ya know?

 

Bottom line: a website down for an hour will happen every once in a while to EVERY hosting company.  While the hosting company can still claim 99.9999% uptime, that one hour kills us and our customers.  We need to accept that all hosting companies will have issues and build redundancy between more than one hosting company to lessen the likelihood of any outages for our customers.

 

Reaction!

Link to comment
Share on other sites
smallbizwiz Newbie

smallbizwiz

Posted
Posted

If you are more technically incline, you can try Digital Ocean. It is a cloud solution at very cheap rate of $10 per month. Dedicated RAM and Hard disk space. But it is unmanaged VPS. I am trying it out for another prestashop http://www.which-is-the-best-course.com/en/.

The link you can use https://www.digitalocean.com/?refcode=41dfa5a30c54.

Thanks so much for the idea!  I will use your referral code.  Here's a tutorial I found on Google, and, in theory, this seems really easy.  I'll let everyone know how it goes.  

 

http://blobmarket.com/blog/en/install-prestashop-1-6-on-a-digital-ocean-vps.html#.U8XmFPldXmc 

Link to comment
Share on other sites
crismith Newbie

crismith

Posted
Posted

I've been using using Turnkey Linux Prestashop builds for my test/dev  server in my VM on my PC.  They have been great.

They also have the option of deploying PrestaShop to the Amazon EC2 cloud  now its all up to you to mange but it works out at about  $14/month.  

Has anyone used this?  Anyone with Amazon EC2 Cloud experience?

I'm tempted as Amazon services are rock solid and the backup systems are so fantastic. But the idea is a little intimidating.

Link to comment
Share on other sites
 Share
Go to topic listing
×
×
  • Create New...