sgnappo Posted March 27, 2013 Share Posted March 27, 2013 Hi to all, while I was inside the BO, I was logged out automatically and now I cannot access to the BO. When I type email and psw, the system redirect me to the same login page. I also have requested a new password. I have installed the 1.5.3.1 version. Please help me on this issue. I have read many topic on this but I didn't find any solution. Thanks and regards Salvatore -- Cartucce e Toner Ricette dal Mondo Link to comment Share on other sites More sharing options...
shacker Posted March 28, 2013 Share Posted March 28, 2013 rename the admin folder and try again Link to comment Share on other sites More sharing options...
sgnappo Posted March 28, 2013 Author Share Posted March 28, 2013 Hi Shaker, already tried! When I rename that folder I receive a blank page at the new URL. I have also deleted cookies, changed browser and pc, resetted the password, create da new user from FO and then created an employee in in the DB with same psw....but it doesn't work! Thanks for your reply Salvatore Link to comment Share on other sites More sharing options...
shacker Posted March 28, 2013 Share Posted March 28, 2013 have you tested on other browser? upload the admin folder again, but from the version 1.5.4 and with other name, and check if works Link to comment Share on other sites More sharing options...
sgnappo Posted April 2, 2013 Author Share Posted April 2, 2013 Hi Shacker, I have solved the issue! Nothing of all solutions proposed. The problem was due to a Trojan (Sirefef.AB) which infected my 2 home PCs. This virus prevents browser to use session cookies. I removed it and now I am able to login again to the BO. Thanks for support Regards Salvatore -- Cartucce e Toner Ricette dal Mondo Link to comment Share on other sites More sharing options...
vekia Posted April 2, 2013 Share Posted April 2, 2013 thanks for the info, so, i marked this topic as solved regards Link to comment Share on other sites More sharing options...
shacker Posted April 2, 2013 Share Posted April 2, 2013 thanks for sharing Link to comment Share on other sites More sharing options...
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