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Help.. My admin Page only text "dashboard"


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Need help from master of prestashop.. I'm newbie here,,

I've done for instalation of prestashop,, and I've login in my shop page,, but the dashboard menu not show,, only text "dashboard".. what i should do.. please give me some direction.. thanks.. ^_^

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1.: Have your prestashop installed perfectly? Or it has some problem on the installation process?

 

2.: Have you transfer all the files of Prestashop to the local of the installation?

 

3.: Have you deleted the directory Install?

 

4.: Renamed the admin folder?

 

5.: Is there a connection with the database?

 

try to...

 

clean the Smarty Cache. Go to:

 

tools>Smarty>cache

tools>Smarty>compile

tools>Smarty_v2>cache

tools>Smarty_v2>compile

 

and clean everything but the index.php

 

maybe you should...

 

I recommend you to re-install the prestashop

Edited by Bruna BSPCU (see edit history)
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Need help from master of prestashop.. I'm newbie here,,

I've done for instalation of prestashop,, and I've login in my shop page,, but the dashboard menu not show,, only text "dashboard".. what i should do.. please give me some direction.. thanks.. ^_^

 

It would help if you posted a snap shot of the page, try refreshing CTRL+F5 or F5.

You can as suggetsed above try the install again and see if you have the same issue.

Did you try a different browser, deleted all browser cache files.

This usually happens on an upgrade and sometimes requires deleting all files in the smarty cach and compile folder.

(except index.php)

 

..cache/smarty/cache and compile.

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