Order Process: How to configure order id's, delivery slips, etc. + misc. bugs

[Whispar1]

So far I have only found a place in the BO to format Invoice numbers. Is this option not available for order numbers to something more customer-friendly rather than a random alpha string ie: XPIUYAWER ?

 

Also, during the order process, customer receives the following:

 

Email#1 - Payment

Your order with the reference YNXPRHLKS - Payment processed

 

Email #2 - Order Confirmation

Order: YNXPRHLKS placed on 03/25/13 11:55:30

 

We manually update order status in BO to "preparation in progress"

Email #3 - Your order YNXPRHLKS - Processing

 

We manually update order in BO as "shipped"

Email #4 - Your order with the reference YNXPRHLKS - Shipped

 

We update tracking information in BO:

Email#5

Your order with the reference YNXPRHLKS is currently in transit..

You can track your package using the following link:

However the tracking link is missing

The code {followup} is on the email template - but not showing in the actual email to customer.

 

Doesn't it make sense that Email 4 and 5 would reference the invoice number rather than the order number because an invoice is what the customer will receive with their package and is what they will reference if they need to contact us for any reason?

Edited March 26, 2013 by Whispar1 (see edit history)

[Whispar1]

Perhaps someone could offer the proper variable for invoice number?

If {order_name} yields the order number, what variable yields the invoice number?

 

I tried adding '{invoice_number}' => $invoice->id, to mailalerts.php

and $data['{invoice_number}'] = (int)$order->invoice_number; to OrderHistory.php

 

and then changed in an email template

Your order with the reference {order_name} is currently in transit.

to

Your order with the reference {invoice_number} is currently in transit.

 

but email now only shows {invoice_number} instead of the long ASDOWYEIO string

What am I missing?

Edited March 27, 2013 by Whispar1 (see edit history)

[Whispar1]

Partially Fixed - redirect to index.php - credit to moros

http://www.prestashop.com/forums/topic/234930-shop-url-in-email-template-redirects-to-indexphp/page__pid__1161964?do=findComment&comment=1161964