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Mail alerts module doesn't work


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The seller notify works, in fact when a product quantity go below 1 i receive the notify, the problem is on the customer notify.

In fact every email customer insert in the form it receive: "email adress not valid", i don't understand why...

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  • 3 weeks later...

if you don't get much response from the community, it's more likely because you did not supply enough information. There are some guidelines pinned in the forum...but at a minimum you should state your ps version....

 

so if you put a little more effort into the info, we have a better chance of helping you...

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so you are saying when a customer enters their email address into the input text box, and submits the form, they get a validation error that says the email address is not valid?

 

What theme are you using? Perhaps there is a bug with the theme that is not sending the complete email address

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  • 1 month later...

I'm using prestashop 1.4.10 and mailalerts 2.3 and have the same problem

 

are you using a custom theme? does the custom theme have an override? does your store have any overrides. you really should include more specifics about the issue and your store

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Solucionado!!

 

hay que cambiar

$qty = (intval(isset($params['product']['quantity_attribute'])
				AND $params['product']['quantity_attribute'])
		   ? $params['product']['quantity_attribute']
		   : $params['product']['stock_quantity']);

 

por

 

$qty = intval((isset($params['product']['quantity_attribute']) AND is_int($params['product']['quantity_attribute'])) ? $params['product']['quantity_attribute'] : $params['product']['quantity']);

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I don't understand a things, in back office module panel theres:

----

Send to these emails:

One email address per line

ad esempio, [email protected]

Leave blank to send no email.

----

 

I leave empy that box because i don't know the customer email who want to be notified, and reading there if that box is empty it doesn't send email.

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  • 2 months later...

Works but doesn't work. Grrrrrr. lol... I have PS 1.4.10 and i'm trying to install Mail Alerts 2.3. When I click install it says (in pink) (module didn't install correctly). So i try clearing the cache and try installing it again. This time it says the same thing (didn't install) but now it shows up on the list as being installed. Hmmm!! I click configure and check mark the first one and save. Then i check the other two and put 1 as alert threshold. I put my send to: email address and then save. Now i go to an item and drop it down to 0. I open the site FO and go to that item and sure enough it has a place to enter your email address so I can be notified when it's back in stock. BAM!!!! not one valid email... I tried 7 perfectly good email address with no luck... But... when i did drop the stock down to #0 I did get an email notification telling me that my stock is out. :) Ooh and when i did place an order with my paypal sand box API, I got the new order notification email. So for the most part, i am happy but i wish the FO email thing would accept valid emails. What do you guys think i could be? Thanks in advance.

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Thank you for the reply, I apologize for the lengthy story. I just wanted to give as many details about my situation. I'm still wet behind the ears as far as learning how to setup a site. But that's why i'm here so lets learn... :)

post-556494-0-85561700-1375346977_thumb.jpg

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I purchased this temp a couple months ago http://www.templatem...emes/38453.html I think it was 1.4.7 out of the box and tried to update it to 1.5 but everything was buggie... So started again from scratch at 1.4.7 and updated to 1.4.10 Everything was fine after that, until this started. I've uninstalled and installed it twice. Both times it had an error, it always seems to showup in the list the second time i would install it. I did this twice. I have not tried to delete it. Is there an update that i can try? Thanks

Edited by stbconcepts (see edit history)
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