MOBYMEMORY Posted March 25, 2013 Share Posted March 25, 2013 I wonder if anyone can help me I recently added a couple of new products to my site and in the description i inserted an image the same as all the other products the only issue is it sees to put a "\" in front of all the parameters which stops the image loading. this error only seems to happen on new products the old products generate the following code for the image which works fine <img title="Memory Chart" src="http://www.mobymemory.co.uk/img/cms/Chart.gif" alt="Memory Chart" width="583" height="533"> new products generate which is broken <img title="\"Memory" chart\"="" src="\"http://www.mobymemory.co.uk/img/cms/Chart.gif\"" alt="\"Memory" width="\"568\"" height="\"398\""> if anyone could help me get to the bottom of why it is doing this it would be a great help Link to comment Share on other sites More sharing options...
MOBYMEMORY Posted March 26, 2013 Author Share Posted March 26, 2013 has anyone got a solution to this i think it may be an issue with tinymce Link to comment Share on other sites More sharing options...
benjamin utterback Posted March 26, 2013 Share Posted March 26, 2013 Hi MobyMemory, have you turned on error reporting? Do you have a URL that we can see? Also, what version of PrestaShop are you using? Link to comment Share on other sites More sharing options...
MOBYMEMORY Posted March 26, 2013 Author Share Posted March 26, 2013 Hi we are using Prestashop 1.4.9 an example of a page with the image error is http://www.mobymemory.co.uk/sd-sdhc-memory-cards/2169-16gb-class-10-sdhc-memory-card.html as you can see the image in the description is broken as the img code being generated is <img title="\"memory" chart\"="" src="\"http://www.mobymemory.co.uk/img/cms/Chart.gif\"" alt="\"memory" width="\"568\"" height="\"398\""> where it should be <img title="Moby capacity chart" src="http://www.mobymemory.co.uk/img/cms/chart.jpg" alt=""> as for error reporting i turned it on and nothing seemed to appear Link to comment Share on other sites More sharing options...
MOBYMEMORY Posted March 28, 2013 Author Share Posted March 28, 2013 any ideas on the issue ? Link to comment Share on other sites More sharing options...
MOBYMEMORY Posted April 4, 2013 Author Share Posted April 4, 2013 has anyone else manage to solve this issue? Link to comment Share on other sites More sharing options...
MOBYMEMORY Posted April 5, 2013 Author Share Posted April 5, 2013 after a few weeks of trying to fix this issue i finally managed to solve the problem.... it seems even though magic quotes was off by default it was still causing an issue so by accessing webhost manager and turning magic quotes on in Apache then saving then turning it back off it seems to have done the trick 1 Link to comment Share on other sites More sharing options...
benjamin utterback Posted April 5, 2013 Share Posted April 5, 2013 Hi Moby, thanks for posting the solution for you. I'll mark this thread as SOLVED, thank you for choosing PrestaShop! Link to comment Share on other sites More sharing options...
Recommended Posts