Attributes out of stock

[Guest]

I have set up our store for allowing orders when out of stock by default as we manufacture many of the items - and it works well

However I have just added some attributes to some items. I have added their stock levels, but If those particular attributes are out of stock I can no longer buy them

 

Any ideas?

[Guest]

This is interesting

 

On further investigation. The store has a default setting of "Allow Orders when out of stock"

 

When I look at the product in BO, I can see that it has picked up this setting and "Allow Orders" AS set in preferences is set

 

But it does not work.

 

Now, I if over ride the default setting and just tick the "Allow Orders" setting then all works as it should

[bacardi-rum]

Did get any responses to this?

[Guest]

Still not sure what is going on. In the database there seems to be two places where this can be set. And sometimes only 1 gets changed

[benjamin utterback]

Did get any responses to this?

 

Hi, are you experiencing the same problem?

[Guest]

It is strange. I have the store set up with Default "Allow Orders" and that works fine. Then I find one or two products stop allowing orders when out of stock. So I have to change the setting away from "Default" to simply "Allow orders" and that works for a while, then I have to change it back

[benjamin utterback]

Hi haylau, when you set the products to allow order manually, why don't you keep it at that setting?

 

Yes, that is strange. When you manually set the one or two products to "Allow Orders" in catalog, it will also stop working at some point?

[Guest]

I have not had a chance to play too much with this, and on closer inspection it may be to do with a mixture of attributes and store Manager - I will ask them also.

 

But as you can see here, having "allow orders" does not always work

 

Default setting selected in Store manager

 

At the same time, in prestashop the setting is only "allow"

 

 

With these settings, I cannot order when there is not enough stock

 

 

Changing the setting to standard "allow" in store manager

 

Does not make any changes in prestashop

 

 

And still no ordering possible

 

Changing the setting on prestashop to default allow

 

 

 

 

 

Does not make a change in store manager setting

 

 

 

But I can now make an order

 

So it seems store manager and prestashop are not speaking to each other, but also only some "allow" settings actually allow an order to be made - and this is where I may not be 100% accurate. I am sure this changes. So I can set a product up with Default Allow, and all is fine, then all of sudden I can no longer order if out of stock, and I have to change it do - *But this may be to do with updating via Store Manager