alphons Posted March 22, 2013 Share Posted March 22, 2013 Hello all I am working with Presta Shop for a month now. Getting rather familiar with it. I am in the testing phase right now. During testing I found the following problem: No email to customer, test email works though (using PHP mail function). PHP mail function is also tested by web provider and it works on the server. I made an order in my webshop. I received an email and notification that a new order was done. Secondly I receive 2 mails in my mailbox that are intended for the customer.. My question: how do I get these mails send to the customers instead of receiving them in my own mailbox? Who can help me out? Thanks in advance. The mail message I received: This message was created automatically by mail delivery software. A message that you sent could not be delivered to one or more of its recipients. This is a permanent error. The following address(es) failed: [email protected] Unrouteable address Link to comment Share on other sites More sharing options...
cocothecat Posted March 22, 2013 Share Posted March 22, 2013 Is [email protected] a valid email you use? Link to comment Share on other sites More sharing options...
alphons Posted March 22, 2013 Author Share Posted March 22, 2013 it's a good working email. But [email protected] is an example email not the real email. Link to comment Share on other sites More sharing options...
cocothecat Posted March 22, 2013 Share Posted March 22, 2013 (edited) But isnt that why you got that error message or did you use that in palce of the real email? to post on the forum Edited March 22, 2013 by cocothecat (see edit history) Link to comment Share on other sites More sharing options...
alphons Posted March 22, 2013 Author Share Posted March 22, 2013 (edited) This message was created automatically by mail delivery software. A message that you sent could not be delivered to one or more of its recipients. This is a permanent error. The following address(es) failed: customer@email.com Unrouteable address ------ This is a copy of the message, including all the headers. ------ Return-path: <store@email.com> Edited March 22, 2013 by alphons (see edit history) Link to comment Share on other sites More sharing options...
cocothecat Posted March 22, 2013 Share Posted March 22, 2013 Is the address valid? I think it could be a mail config issue with prestashop not 100% its a bit above me.. Link to comment Share on other sites More sharing options...
alphons Posted March 22, 2013 Author Share Posted March 22, 2013 (edited) its working In my back-office, go the "Preferences / Maintenance" page. This settings: Enable Shop. was set it to "No", Maintenance IP. my own IP address, so that I can still get access to my front-page, and browse my shop my customer email its working, I set it on yes Edited March 22, 2013 by alphons (see edit history) Link to comment Share on other sites More sharing options...
.png.022b5452a8f28f552bc9430097a16da2.png)
Recommended Posts