States not available in IE 8

[al_foto]

A customer has commented me that the states option is not available after selecting his country ( or any other with states) when using Internet Explorer version 8.

 

I have tested on IE 9, IE 10, Chrome, Firefox and other browsers and seem to work fine.

 

I'm using Prestashop 1.5.2.0

 

Any help will be appreciated.

[al_foto]

Some more info:

 

with IE 9 in compatibility mode the Create account button doesn't works, it does nothing.

 

Customer also commented that he couldn't enter on creating account, only after a few clicks and pressing Enter he could access to the account creation.

[Alex Simonchik BelVG]

Hi,

 

if you don't opportunity for testing it on IE8, give community your store url, we check it

 

Regards

[al_foto]

Store url is +++++++++

Edited March 22, 2013 by al_foto (see edit history)

[Alex Simonchik BelVG]

you have js-error at the login page: http://clip2net.com/clip/m212316/1363954132-clip-42kb.png

 

try to change line:

 

countries = new Array();

to

var countries = new Array();

[al_foto]

I believe the problem is in the theme, I have found there was a problem also related with the create button and should be solved by removing the line:

 

 

$('select#id_state'+(suffix !== undefined ? '_'+suffix : '')+' option:not(:first-child)')

 

in /themes/default/js/tools/statesManagement.js

I'm testing now in compatibility mode with IE9 and still have an issue with the create button.

[al_foto]

Alexander,

I have followed your indications and also found a thread about it: http://www.prestashop.com/forums/topic/147274-error-in-authentication-with-countriesneedidnumber/

 

Have added all vars as indicated and now it works in compatibility mode, can't test with IE8 but I hope it works .

 

I whish the create account button had no delay because it seems to be not answering but finally works.

 

Thanks so much.

[Alex Simonchik BelVG]

Yes, now it works)