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Can't Get Past the welcome screen


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I have installed the software on my server and went to /install/index.php and selected English and agreed to terms and clicked next...all but two items and the next page are checked green and when i click the next button, it takes me back to the welcome screen when I click next.

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This is an issue with your PHP.ini file and sessions, look for the variable session.save_path, will look like code below, you need to enter a path to your cgi-bin tmp file similar to below.

Or call your host and have them set this correctly for you.

(the yourdomain does not include the .com)

This is for Ipage so your path may/will be different.

 

(should look similar to this)

session.save_path = /home/users/web/b1447/ipg.yourdomain/cgi-bin/tmp

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What two install options is the install failing on? You can create a php.ini file and upload it to the server but you would then need to apply whatever was required there. It could be a simple case of some server setting is required it might be worth contacting your host.

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The PHP.ini file is on the sever or host side not part of the Installation or Prestashop.

I have written about this several times throughout the forum and is certainly the issue you are having.

 

See my post here and the answers to it, starts at post #9.

http://www.prestasho...__fromsearch__1

 

also here starting at post #6.

http://www.prestashop.com/forums/topic/228838-install-problem-cant-thru-step-2-it-turns-me-back-to-step-1/page__fromsearch__1

Edited by tdr170 (see edit history)
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