erand Posted March 20, 2013 Share Posted March 20, 2013 Hello, I need help with my prestashop site. I had the site hosted in an other host before, but had to move from there because an other sited hosted in the same host got hacked and almost every index.php was edited (+ some .php files added and .htaccess edited) So I decided to reinstall prestashop on an other host. After the new installation I added all the old database, uploaded all the images in the tmp folder. After this, none of the images open, including the logo. What might be the problem? Thank you in advance. Link to comment Share on other sites More sharing options...
vekia Posted March 20, 2013 Share Posted March 20, 2013 your website is now online? if so, can you provide an url? You installed the same version of prestashop? Link to comment Share on other sites More sharing options...
erand Posted March 20, 2013 Author Share Posted March 20, 2013 Hello, Yes it is online. www dot okelari dot com Both are v 1.5 Thank you for the reply. Link to comment Share on other sites More sharing options...
vekia Posted March 20, 2013 Share Posted March 20, 2013 pictures appear in back office? Link to comment Share on other sites More sharing options...
erand Posted March 20, 2013 Author Share Posted March 20, 2013 I'm sorry, but what do you mean by "in back office" ? I'm new with presta shop, I may not know some terms used here. Link to comment Share on other sites More sharing options...
vekia Posted March 20, 2013 Share Posted March 20, 2013 back office is administration panel /admin/ in your shop :-) so do product photos appear in products tab? Link to comment Share on other sites More sharing options...
erand Posted March 20, 2013 Author Share Posted March 20, 2013 (edited) Unfortunately, I can not access the admin panel right now due to the ISP update. It still shows the old site. It should update shortly. I was using a proxy while viewing the site homepage What do you think, where can be the problem? Edited March 20, 2013 by erand (see edit history) Link to comment Share on other sites More sharing options...
vekia Posted March 20, 2013 Share Posted March 20, 2013 if images will appear in BO it is probably htaccess problem or "regenerating thumbnail" issue Link to comment Share on other sites More sharing options...
erand Posted March 21, 2013 Author Share Posted March 21, 2013 Hello, Now I have access at the admin panel. In the admin panel some product have the correct image as should be, but when I click on the preview button, the image is from the dummy content. What to do, to regenerate the thumbnails again? Link to comment Share on other sites More sharing options...
erand Posted March 21, 2013 Author Share Posted March 21, 2013 Found the problem. Product images are located in folder img/p The problem is, each product is in a sub-sub folder ex. product 100 is in the folder img/p/1/0/0 An other bad thing is each folder has a index.php which I have to edit and remove javascripts codes. Will be a very boring work.... Link to comment Share on other sites More sharing options...
vekia Posted March 21, 2013 Share Posted March 21, 2013 i think that something went wrong when you move your shop to new hosting service, maybe try to use old htaccess file? Link to comment Share on other sites More sharing options...
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