walkerelectrical Posted March 20, 2013 Share Posted March 20, 2013 Hi I am new to Prestashop, currently have two EKM Powershops and am now launching another site on Prestashop platform to see how it goes before considering moving the other two. Most set up has been very easy, however in Preferences > Store Contacts I change the shop name and email address, click save, it says okay and the store name changes... However when I log out and back in again it all changes back to the default "My E-Commerce" I've tried numerous times with no luck!! Any ideas?? Link to comment Share on other sites More sharing options...
walkerelectrical Posted March 21, 2013 Author Share Posted March 21, 2013 Any ideas? I've tried on two different computers in different browsers, if I change the store name it saves and updates the name in the top left corner but as soon as I move to a different page it changes back to "My E-Commerce" the site is now almost ready to get products on so I need to resolve this ASAP. Link to comment Share on other sites More sharing options...
EdC Posted June 12, 2014 Share Posted June 12, 2014 Hi, I know the original post was in march 2013 but i'm having exactly the same issue now with prestashop 1.6. Was wondering if anyone has solved this yet? Link to comment Share on other sites More sharing options...
walkerelectrical Posted June 12, 2014 Author Share Posted June 12, 2014 Hi, I know the original post was in march 2013 but i'm having exactly the same issue now with prestashop 1.6. Was wondering if anyone has solved this yet? No one replied unfortunately, I gave up on prestashop and settled on Opencart instead, have never looked back! Link to comment Share on other sites More sharing options...
peteko73 Posted July 4, 2014 Share Posted July 4, 2014 Hello! I had exactly the same problem and the solution is this: You need to use eg. phpMyAdmin to connect to database and change it directly there. Table is ps_configuration and depending of your installation there are several hundred rows. The values you are looking for are PS_SHOP_NAME and PS_SHOP_EMAIL, in my installation rows 354 and 355. Just modify the rows with the values you want and that's it !!! The question still remains why those values are not updated when you do the same through Preferences -> Store Contacts ??? Regards, - Peter - Link to comment Share on other sites More sharing options...
vekia Posted July 4, 2014 Share Posted July 4, 2014 if these fields are duplicated - remove duplicated entries Link to comment Share on other sites More sharing options...
peteko73 Posted July 4, 2014 Share Posted July 4, 2014 No duplicates in my case at least, two different fields, two different rows .. Link to comment Share on other sites More sharing options...
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