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Store name keeps changing back to my commerce


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Hi I am new to Prestashop, currently have two EKM Powershops and am now launching another site on Prestashop platform to see how it goes before considering moving the other two.

 

Most set up has been very easy, however in Preferences > Store Contacts I change the shop name and email address, click save, it says okay and the store name changes...

 

However when I log out and back in again it all changes back to the default "My E-Commerce"

 

I've tried numerous times with no luck!!

 

Any ideas??

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Any ideas? I've tried on two different computers in different browsers, if I change the store name it saves and updates the name in the top left corner but as soon as I move to a different page it changes back to "My E-Commerce" the site is now almost ready to get products on so I need to resolve this ASAP.

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  • 1 year later...
  • 4 weeks later...

Hello!

 

I had exactly the same problem and the solution is this:

 

You need to use eg. phpMyAdmin to connect to database and change it directly there. Table is ps_configuration and depending of your installation there are several hundred rows. The values you are looking for are PS_SHOP_NAME and PS_SHOP_EMAIL, in my installation rows 354 and 355. Just modify the rows with the values you want and that's it !!!

 

The question still remains why those values are not updated when you do the same through Preferences -> Store Contacts ???

 

Regards,

 - Peter -

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