Jump to content

Error reporting from your PayPalAPI module


javierfdez7

Recommended Posts

I am having a problem with the Paypal module and I don't know how to fix it. It was working fine, but a couple of days ago, when a costumer attempt to make a purchase he got the following error message at checkout:

 

Please try to contact the merchant:

PayPal response:

 

TIMESTAMP -> 2013-03-16T05:19:33Z

L_ERRORCODE0 -> 10729

L_SHORTMESSAGE0 -> Shipping Address State Empty

L_LONGMESSAGE0 -> The field Shipping Address State is required

L_SEVERITYCODE0 -> Error

 

I just tried to make a purchase and i got the same error.

I have the Paypal module version: 3.4.5 and PrestaShop 1.5.3.1

 

Please help me as I've already lost 4 purchases!!!!

Thanks in advance.

Link to comment
Share on other sites

  • 1 month later...
  • 2 weeks later...

I am having a problem with the Paypal module and I don't know how to fix it. It was working fine, but a couple of days ago, when a costumer attempt to make a purchase he got the following error message at checkout:

 

Please try to contact the merchant:

PayPal response:

 

TIMESTAMP -> 2013-03-16T05:19:33Z

L_ERRORCODE0 -> 10729

L_SHORTMESSAGE0 -> Shipping Address State Empty

L_LONGMESSAGE0 -> The field Shipping Address State is required

L_SEVERITYCODE0 -> Error

 

I just tried to make a purchase and i got the same error.

I have the Paypal module version: 3.4.5 and PrestaShop 1.5.3.1

 

Please help me as I've already lost 4 purchases!!!!

Thanks in advance.

It took me 2 weeks but I solved it! I made a video of my diagnosis and successful result.

http://www.youtube.com/watch?v=gNl05QCuooU

Link to comment
Share on other sites

Create an account or sign in to comment

You need to be a member in order to leave a comment

Create an account

Sign up for a new account in our community. It's easy!

Register a new account

Sign in

Already have an account? Sign in here.

Sign In Now
×
×
  • Create New...