Red D Posted March 14, 2013 Share Posted March 14, 2013 I’ve been using prestashop and paypal for about 18 months now. Yesterday I uploaded some new items to my retail shop and changed the price of shipping. Ever since customers have been receiving the following error message when trying to purchase; Error occurred: Please try to contact the merchant: PayPal response: -> There is no error code, just the -> sign? I’ve tried deleting the Paypal module and reinstalling. I’ve also re-inserted my API settings, signature etc, but the error message is always the same. Can anyone help? Link to comment Share on other sites More sharing options...
Red D Posted March 14, 2013 Author Share Posted March 14, 2013 (edited) One thing that seems wrong is in my Paypal module, I've inserted my API settings, yet this message still appears at the bottom of the page; Congratulation ! You can now start accepting payments with PayPal. Error ! You need to provide your PayPal API credentials in step 3 in order to accept payments. Edited March 14, 2013 by Red D (see edit history) Link to comment Share on other sites More sharing options...
bargaincart Posted March 15, 2013 Share Posted March 15, 2013 i get same error Link to comment Share on other sites More sharing options...
NemoPS Posted March 15, 2013 Share Posted March 15, 2013 Have you enabled long debug messages? I've got a paypal issue recently (timeout), and had to change server because mine had been blacklisted or sth like that by paypal Link to comment Share on other sites More sharing options...
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