dancallo Posted March 13, 2013 Share Posted March 13, 2013 I enabled SSL in my PrestaShop 1.5.3.1 since I have an SSL Certificate installed on the domain for the shop. I set my IP address of 50.55.36.93 and 127.0.0.1 in the area where these IP addresses are allowed to access the BackOffice if PrestaShop is in Maintenance mode. Now, when I go to login as I have in the past, there is an error that the site is using SSL but the IP address and localhost would allow an insecure connection to the BackOffice. I did not place PrestaShop in Maintenance Mode, so I'm at a loss as to why I can't login as SuperAdministrator like I always do. Can someone assist me with telling me what I need to do in cPanel (perhaps an .htaccess file that needs editing) or what is necessary to allow logins once again? Thank you. Dan Calloway Link to comment Share on other sites More sharing options...
dancallo Posted March 14, 2013 Author Share Posted March 14, 2013 (edited) I realize that tech support for Prestashop is free on the forum but I was just wondering how long one has to wait and how many people have to view one's technical issue before they can expect a response? I can't get into the Admin dashboard on my PrestaShop and after 57 views I haven't had one response. Is anyone moderating this forum? The tagline on the PrestaShop homepage states: "The best place in the world to ask questions about Prestashop and get advice from our passionate community." I need the passionate community to come forward. Thank you! Edited March 14, 2013 by dancallo (see edit history) Link to comment Share on other sites More sharing options...
dancallo Posted March 15, 2013 Author Share Posted March 15, 2013 Seriously, if after 48 hours and 65 post views, no one has even bothered to respond or acknowledge my issue in any manner, then you guys should consider doing away with this so-called support forum. There is NO SUPPORT! Sounds to me as though PrestaShop would rather I call them and setup a support contract if I want any real help with anything. I went through dozens of eCommerce shopping cart applications looking for the one that I thought my client's small business would benefit most from and chose PrestaShop. But now after I have discovered what little support there truly is for the app unless you're willing to give them your credit card number, I may have to reconsider. Would someone prove me wrong here? Link to comment Share on other sites More sharing options...
NemoPS Posted March 16, 2013 Share Posted March 16, 2013 I'm sorry nobody anwered before. Force prestashop to disable SSL by accessing your database with PHPmyadmin, go to the *prefix*_configuration table. Look for PS_SSL_ENABLED and set it to 0 Fabio 1 Link to comment Share on other sites More sharing options...
Radu Posted March 16, 2013 Share Posted March 16, 2013 On my side I didn't understood the issue. What kind of error you receive? Can you please post a screenshot? Disabling the SSL is just a workaround. Link to comment Share on other sites More sharing options...
NemoPS Posted March 16, 2013 Share Posted March 16, 2013 Indeed it's a workaround, but at least he can access the site while he checks with the hosting Link to comment Share on other sites More sharing options...
dancallo Posted March 16, 2013 Author Share Posted March 16, 2013 I'm sorry nobody anwered before. Force prestashop to disable SSL by accessing your database with PHPmyadmin, go to the *prefix*_configuration table. Look for PS_SSL_ENABLED and set it to 0 Fabio I don't want to do that since it defeats the purpose for having an SSL certificate. I dont think the problem has to do with the SSL certificate anyway since it was allowing me in before when the SSL certificate was in play. It was only after I provided my IP address, which I inserted through the Add my IP button and 127.0,0,1 to the IP addresses allowed to access the dashboard during maintenance mode that the problem occurred. What you're suggesting is merely a temporary workaround. Link to comment Share on other sites More sharing options...
dancallo Posted March 16, 2013 Author Share Posted March 16, 2013 I have decided to drop the PrestaShop in the folder I originally had installed it into and last night I installed PrestaShop using the manual method into another folder using the Installation Wizard to complete the install after creating the associated database using MySQL and PHPMyAdmin. All is good now with the new shop. Thanks, again, for the willingness to assist. Link to comment Share on other sites More sharing options...
frencharabian Posted March 22, 2017 Share Posted March 22, 2017 Hi. I have the same problem and have tried to fix it in phpmyadmin but dont really understand what to do and am scared that i will mess things up further... please if anyone can provide an easy step by step guide for dummies i would be really grateful... Link to comment Share on other sites More sharing options...
Darius1990 Posted March 15, 2019 Share Posted March 15, 2019 there is no PS_SSL_ENABLED in prestashop 1.7. How did it call now? Link to comment Share on other sites More sharing options...
CedCommerce Team Posted April 23, 2019 Share Posted April 23, 2019 (edited) Hi dancallo , it will be good and helpful if you add error message or screenshot you are getting after enable SSL as while enable SSL if you got some error then enable it form phpmyadmin by runing below query. UPDATE {{ ps or if any custom db prefix is set }}_configuration SET `value`=1 WHERE `name`="PS_SSL_ENABLED" Clear cache and all set. Thank you Edited April 23, 2019 by CedCommerce Team (see edit history) 1 Link to comment Share on other sites More sharing options...
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