enzomomo Posted March 12, 2013 Share Posted March 12, 2013 Hi. I have PS 1.49. Stock activated. When I cancel an order, products in stock dont increase. Any suggestions? Thanks. Link to comment Share on other sites More sharing options...
Matt Serralta Posted March 12, 2013 Share Posted March 12, 2013 Hello Enzomomo. This is actually done on purpose within the PrestaShop software at the previous request of several merchants. What's happening is that there might be time when an order is cancelled while it's removed from stock, ie damaged items, shipping problems, and etc. When an order is cancelled, it is important to increase the quantity manually when the item does not leave the stock room. We have had the software behave both way, and either way, some folks do not like the default configuration :-(... While it's not exactly what you were hoping to hear, I hope that this can help shine some lights on your questions. Matt Link to comment Share on other sites More sharing options...
.png.022b5452a8f28f552bc9430097a16da2.png)
Recommended Posts