Jump to content

Problem with Check (Cheque) Module


Recommended Posts

I'm having a problem with the Module Check (receive payments by cheque)

 

When selecting this payment method, I am getting an issue in the FO whereby the customer is presented with a BLANK page during the process.

 

The customer selects the payment method and is taken to the Order Summary - Cheque Payment page where the order details are displayed - so far so good. When the customer then clicks on the "I confirm my order" button, the customer is then presented with a blank page and the following URL is showing: [ mysite.com/module/cheque/validation ] in the address bar. However, the order is generated in the BO - I just don't understand what is causing this blank page issue!

 

As it stands, it is unusable because we cannot present the customer with a blank page when he should be getting the order result page telling him who to make the check payable to and where to send it etc. The odd thing is - it was working previously! I had been tweaking some of the text formatting in this and the BankWire module but the BankWire module is working fine, and the Check module is still not working correctly even after deleting it completely and re-installing! Can anyone shed any light on the issue please?

post-421190-0-89775500-1362863385_thumb.png

  • Like 1
Link to comment
Share on other sites

  • 1 month later...
  • 4 weeks later...
×
×
  • Create New...