shop1on1 Posted March 6, 2013 Share Posted March 6, 2013 For some reason i can't get the pages on my website to open. Customers click on a product to buy and it doesn't work. nothing works, you can't view products, you can't buy anything. Any ideas why. Link to comment Share on other sites More sharing options...
benjamin utterback Posted March 6, 2013 Share Posted March 6, 2013 Hello, could you provide a link to the website. Have you tried this on different browsers? Cleared cache/cookies? What version of PrestaShop do you have? Link to comment Share on other sites More sharing options...
shop1on1 Posted March 6, 2013 Author Share Posted March 6, 2013 Hi the website is www.shop1on1.com. And yes i even called a friend to try it. I'm still using prestaShop 1.4.7 Link to comment Share on other sites More sharing options...
tuk66 Posted March 7, 2013 Share Posted March 7, 2013 It works in the last Firefox. Link to comment Share on other sites More sharing options...
shop1on1 Posted March 7, 2013 Author Share Posted March 7, 2013 i have tried every browser on different laptops and i it doesn't work. i have had several emails from customers telling me they can't shop. And it has become extremely slow. They can't even view the product details from the home page. Link to comment Share on other sites More sharing options...
benjamin utterback Posted March 7, 2013 Share Posted March 7, 2013 What changes have been applied to the website recently. You can open all products on another tab, but you cannot get to the products from the homepage. It is very strange. Link to comment Share on other sites More sharing options...
shop1on1 Posted March 7, 2013 Author Share Posted March 7, 2013 The only thing i changed was the home slideshow. Which actually came with the template. But i didn't use it until yesterday. I have had problems with this template actually and i'm afraid to change it because it when i bought the current template last year it took the whole prestaShop tech support about 6 hours to make it work. Mike was there at that time. I'm nor sure what to do next. Link to comment Share on other sites More sharing options...
benjamin utterback Posted March 7, 2013 Share Posted March 7, 2013 When you say changed do you mean install or just configure? Link to comment Share on other sites More sharing options...
shop1on1 Posted March 7, 2013 Author Share Posted March 7, 2013 i configured Link to comment Share on other sites More sharing options...
shop1on1 Posted March 7, 2013 Author Share Posted March 7, 2013 I had a different one that was addon which was also given me problems. No picture fitted.Could the home slideshow be causing the problem? Link to comment Share on other sites More sharing options...
benjamin utterback Posted March 7, 2013 Share Posted March 7, 2013 Hello, yes the problem is coming from that slider. Every other page without the slider works fine. It is a Javascript confliction. Try and disable the slider. Link to comment Share on other sites More sharing options...
shop1on1 Posted March 7, 2013 Author Share Posted March 7, 2013 Thanks Benjamin. It works but there's a huge gap between the the top horizontal menu and the items. Link to comment Share on other sites More sharing options...
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