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Hello! :D I have a problem with GOOGLEBOT :blink: Please, What I should do?

In which module I have to do the change?

  • google analytics
  • google sitemap
  • tools generator

I received this message,

"Over the last 24 hours, Googlebot encountered 1 errors while attempting to access your robots.txt. To ensure that we didn't crawl any pages listed in that file, we postponed our crawl. Your site's overall robots.txt error rate is 100.0%."

Google say that the reason maybe is;

  • Check the configuration of your firewall and site to ensure that you are not denying access to googlebot.
  • If your robots.txt is a static page,
  • If your robots.txt is dynamically generat

What I have to do to solve the problem? Thanks you very much!!

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Questions made to me;

URL of your website. What version of prestashop. Is the prestashop new / upgraded / old installation

the prestashop is 1.4

 

If an old site have you done something over the last few days?

yes i have add new photos prices small piece of text

 

What is the exact messaage "googlebot" gives you and how / where do you get that message

"Over the last 24 hours, Googlebot encountered 1 errors while attempting to access your robots.txt. To ensure that we didn't crawl any pages listed in that file, we postponed our crawl. Your site's overall robots.txt error rate is 100.0%."

 

Have you generated the robots file from inside prestashop?

yes I went to ; tools^generator ^underneath there is a tap says generates robots txt file

 

Does everything else i the shop front and back work ok?

yes

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It may just be that your server / host had some issues. As long as everything else is working (link to your site would be good so others can check it works) then perhaps just monitor it over a few days

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Hosting sites often have downtimes. Depends on the host, how much you are paying, whether you are paying for a dedicated server, amount of traffic, all kinds of things

 

It may not be a downtime as such, perhaps just a very busy time. usually your server is shared with other websites (unless you have a dedicated server) so if the other sharing sites are getting very busy, there is less for you

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