Installation problem (system compatibility)

[thebopps]

hey, I have a new hosted domain on GoDaddy, when I go to run the installer for prestashop, it just hangs on the system compatibility screen.  The progress bar is moving, but it never shows the checklist, any ideas?

 

thanks

[Gregory Roussac]

Hello !

We’d like to solve this annoying bug from the installer asap.

Can anyone facing this issue send us by email or MP ( Philippe Sang or me ) a ftp login and password, as we are not able to reproduce this bug on our servers !!!

This is a major issue and we need a faulty installation to solve this matter.

Thanks in advance.

[Timbar]

I tried installing PrestaShop 0.9.7 and PrestaShop 1.0 RC3 and experienced the same problem; install gets stuck on System compatibility page. This due to model.php returning an empty xml file.

I was able to track down the problem for my system, it was being caused by the line 'return !(@gzencode("dd") === false);' in install/classes/ConfigurationTest.php (line 61 in PrestaShop 0.9.7). I changed the line to 'return false' and the install worked.

Hope this solves the problem for others too.

Tim

[Gregory Roussac]

Hi Tim,

Thanks for your prompt answer and for the indication !

We have just corrected the line by testing if the gzencode function exists.

This correction will be available in the next release candidate.

Bye

[Guest]

I've got V1.0.0.8 and am hung at kust that point.

DB verifies, email works, NEXT does nothing. Don't even get an hourglass to make me think something is happening.

[Bruno Leveque]

Hi Pete,

Could you:

- edit config/config.php and turn display_errors to 'On'

- install "firebug" plugin for Firefox

- try again installation and look at details in firebug (this plugin is located in your Firefox statusbar)

Thanks a lot for your help!

[Guest]

I have Firebug and did as you suggested. I saw nothing I could put my finger on, but I am a user, not a coder.

I thought I copied the results here yesterday, but maybe they were too long and it didn't go through. I've been sitting a day, wondering why no response.

I can do the above, but then what?
.

[Bruno Leveque]

Hi,

No details here :s

Could you send me your FTP access and website URL by PM? I'll have a look tomorrow.

Best regards,

[jpeschon]

I am having the same issue right now with godaddy. Can someone please help!!

[Gregory Roussac]

What version ? stable release ?

Installer url ?

Thanks

[nemmon]

I am having the same issue on version 1.1. (stable) Hosting co: Bluehost.com
can someone get around this?

[synag]

Hi, I have the same problem. I have use Firebug, and tit was the result of it:

[Wed Apr 29 14:07:31 2009] [warn-phpd] mmap cache can't open C:\Domains\*****.nl\wwwroot\test\config
\settings.inc.php (pid 5932 th 7824)

I hope that its what you want. If not, say it, and I will take a look again!

[bomerang]

Hi Guys,
I am trying to install the version 1.5.6.2 now, but get stock on the system compatibility part.  The error says "All files are not successfuly uploaded on your server"

What does it mean, and what should I do?

Best regards,
Darja