sahwira Posted March 4, 2013 Share Posted March 4, 2013 I have a very old version of prestashop in godday. Its more than two years old and was never updated. I would like to uninstall it and reinstall the latest version of prestashop. I dont mind loosing what is there - I just want a fresh start. How do I accomplish this? Link to comment Share on other sites More sharing options...
Rhapsody Posted March 4, 2013 Share Posted March 4, 2013 If you don't want anything at all, delete the directory and delete the mysql database. Everything you have will be discarded. You will need to setup the products, customize the theme, etc. If you had customers and data, all that will be lost too. If you have some customizations that you did and want to keep, better to try upgrading. 1 Link to comment Share on other sites More sharing options...
Ken_GoDaddy Posted March 7, 2013 Share Posted March 7, 2013 @sahwira, I'm with Go Daddy and came across your post. Like @Rhapsody stated you can delete the directory and mysql database and then re-install Prestashop. If you need any assistance with this or have any additional questions, please feel free to reply or send me a private message. 1 Link to comment Share on other sites More sharing options...
sahwira Posted March 7, 2013 Author Share Posted March 7, 2013 Thank you for the help. I deleted the old database and created a new one. I deleted the old directory and uploaded the version of prestashop. Now I get the error below when I try to access my website: Forbidden You don't have permission to access / on this server. Additionally, a 404 Not Found error was encountered while trying to use an ErrorDocument to handle the request. Apache Server at africanauthentics.com Port 80 Link to comment Share on other sites More sharing options...
Rhapsody Posted March 7, 2013 Share Posted March 7, 2013 (edited) You need to go to this link: to complete the install. I can see Prestashop is loaded there. Also - you need to setup something in the root of your website to handle the web address http://africanauthentics.com - either a redirect to something else that exists or build your web page at the root level. -Mod Edited to remove Sensitive link Edited March 7, 2013 by Benjamin Utterback (see edit history) Link to comment Share on other sites More sharing options...
sahwira Posted March 7, 2013 Author Share Posted March 7, 2013 OK, how do I redirect or build my web page at the root level?. I am not good in this area - am just an old Cobol programmer Link to comment Share on other sites More sharing options...
benjamin utterback Posted March 7, 2013 Share Posted March 7, 2013 Hi Sahwira, you need to install PrestaShop first, then you can set up your back office. I removed the link from the previous post and PM'd it to you. Link to comment Share on other sites More sharing options...
sahwira Posted March 8, 2013 Author Share Posted March 8, 2013 I am stuck at stage 3 of the installation process. I am getting this error: " Database Server is not found. Please verify the login, password and server fields (DbPDO)" I noticed that quite a few people on the forum ran into the same error but I found no satisfactory resolution. May someone please help? Link to comment Share on other sites More sharing options...
Ken_GoDaddy Posted March 9, 2013 Share Posted March 9, 2013 @sahwira, Thanks for your reply. I would like to assist you further. Can you please send me a private message with additional details about your site so that I may look into it from our end? Link to comment Share on other sites More sharing options...
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