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Cannot Access Orders In Admin - Blank Page


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Just recently I came across an issue and cannot access the orders page in the admin anymore so I cannot see past orders.

 

I recently added an add-on module which required me to update some files, so it seems likely that this is what caused the issue, however I had a backup copy of the files and re-uploaded all the ones which should have been affected by the module, as well as disabled the module, but I still get a blank orders page.

 

Can anyone please tell me which files affect the Admin Orders page so I can go through and re-upload them one at a time to see if that fixes the issue?

 

Unfortunately I can't just re-upload the whole site as there were a few inconsistencies between the live version and my backup.

 

My version of P.S. is 1.5.0.17

 

Thanks!

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Hi,

To investigate the issue, you first have to turn errors on. if I can recall it correctly, on your version you must do 2 things:

config/config.inc.php set display_errors to ON, and PS_DEBUG_SQL to true

 

In the same folder, open defines.inc.php and set PS_MODE_DEV to true

 

Then, let us know, maybe with a screen, the error page that pops out

 

Fabio

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Thanks for the help Fabio!

 

I did what you said and got the following error. Ps note I changed all instances of the domain name to 123

 

 

Warning: require(/web/docroot/400/123.co.uk): failed to open stream: No such device in /web/docroot/400/123.co.uk/classes/Autoload.php on line 113 Fatal error: require(): Failed opening required '/web/docroot/400/123.co.uk/' (include_path='.:/usr/local/php5/lib/php') in /web/docroot/400/123.co.uk/classes/Autoload.php on line 113

 

Hope this helps narrow it down! :)

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Thanks for your help, seeing as it seems the issue did occur because of the module i had another look at the files and noticed that one was not copied over from my backup.

 

Copied it over and it sorted the issue!

 

Thanks again

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