manch84 Posted March 4, 2013 Share Posted March 4, 2013 Hello to all, On contact-us page, both the order id and the Product drop down are empty. Does anyone know why? Am very new to prestashop, so I suppose I do something wrongly. As far as I concern, it must be an administrative configuration. Thank you in advanced! Link to comment Share on other sites More sharing options...
NemoPS Posted March 4, 2013 Share Posted March 4, 2013 Hi, It's only filled in if the customer you're using to contact the store has placed some orders, otherwise it's normally empty Link to comment Share on other sites More sharing options...
manch84 Posted March 4, 2013 Author Share Posted March 4, 2013 Thank you very much for the reply. Well, I bought a product just to test it, and still the drop down box remains empty. Link to comment Share on other sites More sharing options...
NemoPS Posted March 4, 2013 Share Posted March 4, 2013 That's weird indeed. Are you sure the theme is compatible with your version? (which one is it, by the way?) Link to comment Share on other sites More sharing options...
manch84 Posted March 4, 2013 Author Share Posted March 4, 2013 i use the matrice theme! well i have tested another theme and works exactly the same. so i suppose is an administrative issue Link to comment Share on other sites More sharing options...
manch84 Posted March 4, 2013 Author Share Posted March 4, 2013 anyone???? Link to comment Share on other sites More sharing options...
.png.022b5452a8f28f552bc9430097a16da2.png)
Recommended Posts