tonycajjo Posted March 1, 2013 Share Posted March 1, 2013 (edited) Hello, i was testing the contact us page and it seemed to work but i got no email. then i went to test the email with the test email in the Advanced Paramateres and though it does not error out and says it sucessfully sent an email i dont get one. i tried smtp server and the mail() function. both report "A test e-mail has been sent to the e-mail address you specified" any ideas? i am using prestashop version 1.5.3.1 also, i was looking for the where the the customer service / webmaster contact titles are editable from to see if i had an error in there causing this. EDIT: see the following thread http://www.prestashop.com/forums/topic/229096-solving-common-email-issues-in-prestashop/page__p__1129164#entry1129164 Edited March 7, 2013 by tonycajjo (see edit history) Link to comment Share on other sites More sharing options...
tonycajjo Posted March 1, 2013 Author Share Posted March 1, 2013 i found where the customer service / webmaster contacts are in prestashop 1.5.3.1, they are under customer -> contacts. there were no errors there and the test email is still not working, nor is the contact us page form. Link to comment Share on other sites More sharing options...
tonycajjo Posted March 1, 2013 Author Share Posted March 1, 2013 can anyone using 1.5.3.1 verify that it even works and is a problem with my server as opposed to the prestashop code? Link to comment Share on other sites More sharing options...
benjamin utterback Posted March 1, 2013 Share Posted March 1, 2013 Hi Tony, yes the messaging system works. Have you contacted your host about this issue? Link to comment Share on other sites More sharing options...
tonycajjo Posted March 1, 2013 Author Share Posted March 1, 2013 Using the smtp method I would think the host doesnt matter, plus mail () works on other php pages I have. I will look into my settings cause I just upgraded to php 5.3.13 so maybe I broke something along the way. Thanks for letting me know it works. Link to comment Share on other sites More sharing options...
benjamin utterback Posted March 1, 2013 Share Posted March 1, 2013 No problem, have you tried using the php mail for messaging? Link to comment Share on other sites More sharing options...
tonycajjo Posted March 1, 2013 Author Share Posted March 1, 2013 Yea. Tired ssl, tsl, no encryption, php mail. Link to comment Share on other sites More sharing options...
tonycajjo Posted March 7, 2013 Author Share Posted March 7, 2013 http://www.prestashop.com/forums/topic/229096-solving-common-email-issues-in-prestashop/page__p__1129164#entry1129164 the above thread covers what i did to get the email working. (but i did do a fresh install of prestashop not burried in a subfolder and i did not have to make these changes.) Link to comment Share on other sites More sharing options...
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